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Apple’s Support Forums Are a Black Hole for User Feedback

Started by Redaktion, April 18, 2025, 20:24:46

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Redaktion

April 18, 2025, 20:24:46
Apple likes to position itself as a company that values user experience above all. But spend just a few minutes in their official Support Communities, and a very different picture emerges — one of tightly controlled messaging, suppressed criticism, and a culture that leaves users feeling ignored and dismissed.

https://www.notebookcheck.net/Apple-s-Support-Forums-Are-a-Black-Hole-for-User-Feedback.1001522.0.html
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