Buyer denied DDR5 RAM replacement under warranty, with retailer quoting high memory prices

[Redaktion]

An Australian retailer has denied a buyer's request to replace a Corsair Vengeance DDR5 RAM kit. Despite qualifying for warranty coverage, Umart is only willing to issue a refund for the original purchase. Skyrocketing memory prices have made stores hesitate to agree to costly substitutes.

https://www.notebookcheck.net/Buyer-denied-DDR5-RAM-replacement-under-warranty-with-retailer-quoting-high-memory-prices.1246160.0.html

[KicapSP]

He got a full refund despite using the RAM for awhile, I don't see the issue here.

[Ren]

He got a full refund despite using the RAM for awhile, I don't see the issue here.

You must be as stupid as the store. Really, fu stupid.

[Jason b]

Yeah, I think it is a ripoff for just getting your money back. It should be a replacement part. They shipped a bad product and now want a future market value for something that was already sold during the warranty period. Garbage, is what it is. Now the person is out the product and has to pay a different amount than what they were willing to pay to begin with.

[Jez]

Umart are literally criminals. I purchased a new gaming PC from them a few months back and they gave me a used and faulty pc. It was a nightmare experience. I launched a Paypal dispute and thankfully received a refund.