Samsung forces repair stores to destroy customer smartphones, iFixit ends cooperation

[Redaktion]

Those who take their Samsung Galaxy device to a repair store may get it back in pieces, since Samsung forces service providers under certain conditions to disassemble devices instead of repairing them, and to send the customer's personal data to the company. iFixit is therefore ending its cooperation with Samsung.

https://www.notebookcheck.net/Samsung-forces-repair-stores-to-destroy-customer-smartphones-iFixit-ends-cooperation.840955.0.html

[Mapo]

Reading this from a Samsung device is quite concerning. I have not planned to switch my phone any time soon but I just dont want to support such practices ...

[JGarbo]

Samsung's getting very Appley. After my Note 4 died, I moved to Xiaomi, similar specs far cheaper. Seems now a prescient decision.

[anonpoaster]

Well, well, well.. thanks a lot sammy. Now I won't waste my money on your monitors. I was really considering it. I stopped buying samsung phones quite a while ago anyways.

[Mr Majestyk]

Would be highly illegal in Australia. Our Australian Competition and Consumer Commission would be all over this and take them to court.

Scamsung by name and by action. Another nail in their coffin.

[TruthIsThere]

Uh-huh!!!

What?!?! Why are some folks here seems to be *surprised* by this **uncovered / SUPER KNOWN FACT**, but hidden by every shilled outlet FOR YEARS, by them *fake* praising ANY Samsung's product (especially  GSMARENA, PhoneArena, Ice Universe, and WCCFTECH) huh?!?!

This super ill inferior behaviour from Samsung DOES NOT ONLY include their smartphones/mobile products, though.

ALL Samsung's labeled consumer products are inferior to this VERY SICK BEHAVIOUR by Samsung; Samsung's appliances, Samsung's home theater systems, ect., are ALL TRASH.

Samsung's products are ONLY AS GOOD AS THE WARRANTY IS VALID! PERIOD!!

Wake-up, folks!!!

[24x24]

Guys,

you should take into account this:

According to data from the Financial Supervisory Service, the U.S. investment firm secured a 5.46 percent stake in the Samsung affiliate as of Feb. 28. No other global asset managers possess more than a 5 percent stake in a Korean securities firm.

So, such investors might force Samsung to do so to reach higher earnings.

The same might be in the case of Apple.

[24x24]

Guys,

you should take into account this:

According to data from the Financial Supervisory Service, the U.S. investment firm secured a 5.46 percent stake in the Samsung affiliate as of Feb. 28. No other global asset managers possess more than a 5 percent stake in a Korean securities firm.

So, such investors might force Samsung to do so to reach higher earnings.

The same might be in the case of Apple.

... BlackRock

[Swizzy]

Nice practices there Samsung, following in Apples footsteps as always. I'm glad I'm out of the Samsungs overpriced ecosystem.

[Ezekiel]

I have been using Samsung for 20years or more.  I presently have the s23 and note 9 and my wife has S22Ultra, three phones.  I won't patronise Samsung again, disgusting and arrogant behaviour. There are better options. Good on I fixit for ending the contract.

[Richardawosika]

That was what happened to my S22 ultra .under warranty, I was told it was a damaged motherboard which they did not cover. I had to buy S23 ultra because they wanted me to pay so much for repair. Samsung should be made to bear the brunt for this practice.  I suggest class action against them. I will have to go to a different brand after this. Thanks for the insight.

[Robert Andrews]

I have always used Samsung's but this will make me rethink my choice in the future.  Batteries are the only problem I have had but I see planed obsoletrnce as the next step.  Looking for reliability on my next phone

[Hellish.Mike]

This is a tactic to combat piracy and illegal modifications in order to keep stolen smartphones usable. It worries me that sites that are supposed to inform take this stupid sensationalist narrative.

[Repeat only truth]

Please do believe misleading statemens, the US Government does not invest in the stock market, it is a conflict of interest.  But people in the US invests in all types of companies, US companies and non-US companies, that's how the stock market works.

[Steven Massy]

This is a tactic to combat piracy and illegal modifications in order to keep stolen smartphones usable. It worries me that sites that are supposed to inform take this stupid sensationalist narrative.

If Samsung's intentions were so pure, the could simply require contractors to verify ownership prior to repairs.