Google Pixel phones suffer privacy woes as phones sent for warranty repairs are getting hijacked

[Redaktion]

Some users are reporting that their Google Pixel phones, which they had mailed in for repairs, are getting stolen from the warehouses and their data compromised. A recent incident saw someone allegedly obtaining a Pixel 5a from a Google warehouse and using it to look at the victim's private data.

https://www.notebookcheck.net/Google-Pixel-phones-suffer-privacy-woes-as-phones-sent-for-warranty-repairs-are-getting-hijacked.583132.0.html

[Anti Google]

Wow... They asked to pay for a replacement... Good luck google with this bs.

[Ted Risk]

She sent in her Pixel without wiping it first?  :o

[easyjep]

She sent in her Pixel without wiping it first?  :o

Or locking it, for that matter.

[easyjep]

Wow... They asked to pay for a replacement... Good luck google with this bs.

You could have chosen a less obvious name to be a pathetic loser.

[wye]

She sent in her Pixel without wiping it first?  :o

She should have, definitely. I thought that it was absolutely mandatory for device repairs. It is mandatory when you send your device back to Google for cashback, when you buy a phone on their store.

Or locking it, for that matter.

No, she couldn't have done that. The repairmen must have access to the device to test it and make sure their repairing job is correctly done. The behaviour customers are expected to follow is to wipe their device, start it and set it up with no Google account nor locking, before sending it for repair.