I understand what the point of this article is, but I don't think it's valid. Like the author I also own a 2060, a desktop one but a 2060 none-the-less. And all the games I have that support ray-tracing, particularly Minecraft, all look gorgeous with it on. I can always get at least 60 FPS at 1080p, and as for DLSS- why wouldn't you use it? In my experience there is pretty much no visual difference whatsoever with it on and with it off, because it's just gotten SO GOOD, and I get way more FPS. So with the same card as the author of this article, I've had a great experience. So. Take that as you will.
As for the issue with the journalist, I haven't had a whole lot of time to look into it yet but I would agree that NVIDIA are being jerks. I would say though, as others here in the comments have said, that doesn't effect the performance and quality of their video cards... Why would it?
As for the 30 series cards themselves- they're awesome cards and to say otherwise is kinda bs, ngl. Look at the benchmarks. They all have vast improvements in speed over the previous 20 series. And us for the argument that they're struggling to run the latest and biggest games at high resolutions- of course they are. The developers of these games are going to squeeze out as much possible performance as they can, and besides many of these 'fails to run at high FPS' are 4K benchmarks. What do you think is going to happen with such an already graphically-instensive game?
Anyway. The article has issues. If I misread then that's on me.