After having purchased the Note 4, and then the Note 8, I am seriously hesitating if I should stick with Samsung...
I am by no means a fanboy of any brand, although I do hate Apple's blatant arrogance and "courage"... But my Note 8 with its SD835 didn't even get the Android 10 update... That's just ridiculous, that phone cost me €1000 and I'm sure a reset and Android 10 update (or 11 for that matter) would still make it a perfectly up to date phone in 2020 (and 2021!).
The cameras are perfectly fine for what any regular user needs, the performance is still fine, the display doesn't get uglier through time, it's got the S pen... Ok, the battery dates the phone quite a lot but eh... What a shame.
If it wasn't for their folding phones, I'd probably not even consider sticking with Samsung for my upgrade in the next couple of months. (Yes they now said they'd offer 3 years of updates on their new phones, that still would leave me stuck on Android 10 now even though the phone works perfectly fine...)