You are dead on and I'm glad I'm not imagining the keyboard give. Above the keyboard where the hinge is the plastic (?) housing is actually very slightly warped on the top right - barely noticeable but there. I had full intention to return it and even have my UPS return authorization labels. My concern was NO 1-800 customer relations number and waiting 1 hour on hold to get through to A/R on a billing error. There is actually NO ONE in North America - should I be surprised? I guess not.
But here's the thing, I brought home my replacement strategy - an iMac for at home and an iPad for mobility. Total price $2,600 Cdn with AppleCare on both. My IdeaPad U510 with an external DVD burner and 3 yr in home warranty was $1,100. I set up the iMac all excited with the Lenovo box ready for shipping back the IdeaPad.
What a minute!! Why is the iMac freezing? I'm trying to type in Hotmail and I'm about 20 strokes ahead waiting for the damn colour pinwheel to stop and catch up with me. I enter a different website - pinwheel and 15-30 wait. OK hold on - I just dropped $2,600 and I'm getting response from my brand new, just out of the box, iMAC like my 7 year old virus loaded Thinkpad was before it crashed?
The iMac is on the same desk as the Lenovo IdeaPad which is showing off by spitting out answers to my Google questions (about what's wrong with my freezing iMac) - at warp speed!! So I'm reading AppleCommunity and they're talking about changing internet service provider router/modems for updated 'firmware'. And I'm thinking, really, maybe that's my problem - a 4 year old modem. But then I realize, my new IdeaPad is performing magnificently, my daughter's MacPro and her boyfriend's iPad all perform while I'm on my IdeaPad - none of us are having a problem. So what's the iMac's problem?
So, what's my point? Maybe I should keep this little aluminum non-Apple, beauty keyboard (LOVE the back lighting feature) humming along with out a problem, made in China - without human presence in Canada - laptop? I mean it is absolutely beating the pants of the brand new iMac. And I'm getting used to Windows 8 - QUANTUM leap and radical change - not without it's challenges. And they're showing a spiffy MSN new release for Windows 8 (but can I take anymore re-training right now?).
I'm 80 % sure it's the iMac and iPad going back. Well maybe I'll keep the iPad for light weight travelling. After all my concerns about my Lenovo, I'm glad I came across your article! It's a really nice and affordable laptop for home office use! If that's what your basic needs are, I would rate it a 10! As an ex-IBMer, I expect quality, reliability and excellence in customer service. Lenovo has failed in the latter, I'm really worried about servicing even with a 3 yr in home warranty. But maybe the quality and reliability is there. As far as being an Apple knock off, most laptops look alike. And I really can't see the point in paying almost $3,000 for an equivalent MacPro upgraded to the same spec with AppleCare & DVD burner.