I have the E23 model of Neo 17. At some point I was plugging and unplugging the laptop from the watercooler several times a day and I didn't have any issues with it. I think there's again a new connector which should make it better but I think the previous one was already solid.
Regarding the E23 model, it has couple of standout features: The mechanical keyboard and really solid firmware. Sorry to see the newer models losing the mechanical keyboard but I hope they still have a good firmware and driver story. I deal with Lenovo/Microsoft laptops at works and they often are such a mess on the software side. With the Neo E23 I had the feeling that someone at XMG is actually using this particular model, as it was/is just stable.
Also positive for XMG is that they post interesting laptop deep dives on their website.