Help with 0x0000009f Error on ThinkBook 16 Intel vPro - IRQL Not Less or Equal

[charleskaren]

Hi All

Recently, I've been encountering a persistent issue on my ThinkBook 16 with an Intel vPro chipset. The error code I'm facing is 0x0000009f, specifically stating "IRQL_NOT_LESS_OR_EQUAL." After investigating, it seems to be related to the vPro driver.

Here are some details about the error:

Error Code: 0x0000009f
System: ThinkBook 16
Processor: Intel Vpro
Driver: vPro Driver
Specific Error: IRQL Not Less or Equal

I've tried a few troubleshooting steps, including updating the vPro driver, checking for Windows updates, and running diagnostic tools, but the issue persists.

Thank you in advance for your help.