NotebookCHECK - Notebook Forum

I've had my Note 9 since day 1, preordered. Used daily since and no issues.

i have that problem, i thought i did something wrong and because its out the warranty, i just got a new phone, but to know that its not my fault im a bit mad...

I have been a Note9 user for over a year now. This issue started after the update and it kept getting worse. Fortunately, after looking for answers I found a workaround.

What you have to do is enable the always on display and then wake up your phone with a double tap on the screen and not by using the fingerprint sensor or any other button.

Onces the always on display pops up you can unlock your phone normally and no screen glitch will be seen.

I have a galaxy s9plus when you get a phone this expensive you need to have some kind of insurance on your phone and that would cover it I have Verizon I cracked my screen just before covid19 19 they cam to my house replaced it with the insurance it was like under 30.00dollars if I did not have the insurance it would of been a lot more so with the price of these phones get insurance if you do pay as you go there are ways to still get insurance through like square trade I am not saying that Samsung is not at fault for this and yes they should be willing to fix it for free but if it ever happened to me I am covered

Samsung always kills your phone with an update.  Look at the Note 4, Note 7, and now Note 9.  It's a ploy by them to make you but a new phone.  After they killed my Note 4, I went to the Huawei Mate series and haven't looked back.  Now that Google services have been banned from Huawei, this Mate 20X will have to last a bit longer.

My note 9's display is completely messed up. Sometime it just shows a few horizontal lines at top and at other times the brightness becomes too low to see anything. I am not going to buy Samsung again in my life.

My Galaxy note 9 screen turned green last April 15...warranty couldnt be used...have to spend 15,000pesos for replacement of lcd screen to use phone.

My note 9, almost 2 years old in December gets incredibly warm. I thought it was the weather or in my pocket. But even sitting in front of AC it gets crazy hot! iPhone here I come...

If you increase the brightnees of the display to maximum the problem will be sorted for a while. I am also facing the same issue & using it in like I was suggested by my friend.

My Note 9 still works flawlessly even aftet nearly two years of service.

I've never had any problems with my note 9 it's working just fine thank goodness 😅

Quote from: Tim Kuipers on July 20, 2020, 09:08:51
My Note 9 still works flawlessly even aftet nearly two years of service.

same issue for me. SAMSUNG has long history of their products that after a period of time there will be something wrong

My Note 9 works perfect even after 2 years. Never had any issues just the battery is not how it used to be. Other than that I'm looking forward to buying the next Note. They are really amazing phones. 😉🙂

This is done on purpose with the software updates. They purposely make your phone slower, and add bugs so you will have no choice but to buy another phone.

It is called planed obsolescence.

I have 2 note 9s and both working very fine

I also have a Galaxy Note 9 which I purchased preorder about 2 years ago, I have not had any issues with the screen however in the last couple of days the phone has started to open up all down the right side and across the bottom of the screen although the bonding agent used to seal the units has just given up.
The phone so fat is still perfectly useable however any pretext at water proof is totally gone and I have to hold the phone together with rubber bands.
The phone has always been well treated and has spent most of its life inside a protective case and has never been exposed to excessive temperature or water.
Just interested if anyone else is experiencing similar problems.

www.asiatechnova.com

I bought my note 9 two years ago, a year later it starts to acting up, problems with battery, took ever to charge and even under the cold weather, it will gets overheated and after that shut off. My second note 9 still experiencing the same issues, overheating and taking ever to be charged. I'm here dealing with it and I'm tired replacing it. Soon, I will starting to hate Samsung phones and move on to the
iphones.

Honestly I've not had any display issues, but I've noticed significantly shorter battery life, and every once in a while my phone will constantly turn itself off when it's not in use, it usually stops once I turn off the fingerprint unlock for a while. Not sure why this works to fix the issue but its annoying. I used a us unlocked note 9 512gig model

Same with my note 8 since march security update. Overheating and display suddenly changes to yellow tint when i accidentally turn the power off :(

I just got mine from Amazon Renewed a week ago, installed all the updates and so far things seem fine. Maybe a factory reset could iron out the problem?

Could this software inflected flaw be like the old iPhone trick were they were sued 4 causing a problem to force you to buy the new product coming out or in Samsung's case to force you to trade in your note 9 for a note 10 or note 20

I love when people come on forums like this and say somerjinf like there is a problem with my samsung.. So I am going to buy an iPhone...

That is like saying Fords are crap cars... I'm going to start riding the bus

Pre-ordered and have not had problem of any sort. New note every 2 years. Will pre-order Note 20 Ultra and anticipate 0 problems. The secret is to make sure that you take the time to take care of it. Good Spigen case and Liquid Glass do the trick for me.

No problems here. Bought a month after launch, never used any protection on it, always WQHD, full brightness, and fully up to date. Everything is mint. Battery lasts a little shorter but it's standard with every phone...except Sony

First thing I disable are updates-updates break more things than they fix. Still running Oreo and so far, no problems.

Quote from: Andrew Grivell on July 20, 2020, 13:11:14
I have not had any issues with the screen however in the last couple of days the phone has started to open up all down the right side and across the bottom of the screen although the bonding agent used to seal the units has just given up.

I had the same thing happen on my Note 4 after the phone took a big fall, last year. The impact damaged the battery and it swelled up to pop open a lot of the seals on the screen. I easily opened the Note 4 and replaced the scary looking battery, and everything fell back into place on the phone. It looks great, again.
I'm not sure if it'll be easy to check your note 9 battery, though, but your story sounded eerily familiar

I  got my Note 9 in October 2018. All was good until 2 weeks ago. A temporary fix to this issue is enabling Always on Display. If AOD is enabled I can unlock the device and the screen looks normal. But if i turn on the display before AOD kicks in (turn on display immediately after turning it off), the screen turns green with grey horizontal lines.

I have not experienced the green/yellow tint... I refused to download updates within the first month of an update release. Thankfully, but as of April I have been experiencing my phone begin to slowly overheat more than normal. Its very discouraging, however, I'm one of the lucky people. Since being with T-Mobile and enacting the month by month warranty with them (you can do this when you purchase a device from them, or within 30 days of purchasing a device somewhere else), and I have the ability now to go through Assurant and get my phone fixed and/or replaced. Luckily that is in my best interest.

I got my Note 9 last November 2018. I encountered issues last March. The display is degraded with grey lines, I need to set my display to highest - to remove the grey lines and have a bit clearer display.
Front Camera issue. The xamera seems to have a filter that cannot be modified, when infact all filters were disabled.
Battery. The battery overheats while just browsing for 30 minutes.

Quote from: Craig Billings on July 20, 2020, 08:43:51
My note 9, almost 2 years old in December gets incredibly warm. I thought it was the weather or in my pocket. But even sitting in front of AC it gets crazy hot! iPhone here I come...

See I won't buy an iPhone with the lack of expandable memory. That's not something that appeals to me.

My note 9 was starting to become warm within the last couple months, and it was becoming alarming as back when I had my S5, I had a screen break, and when I had my warranty fix my cracked screen, then the phone was overheating so bad that I suffered minor burns to my cheek and hand. I have since enacted my warranty with T-Mobile to fix it. It is sad but this is why warranties are a godsend. And T-Mobile has monthly warranties when you BYOD or you buy a phone through them, but it must be done within 30 days of purchasing the device and you must show proof if you bring your own device.

I"ve got my Note 9 and it's running build # *.U4DTD3 and android version 10.   Not sure if that helps, but no odd display behaviour here.

I never have the display at >50-60% so maybe that helps in not getting the green screen of death?

I have not had this issue with my Samsung Note 9.

My Note 9 still works in a great  condition even aftet nearly two years of service.
Thank you

I have a note 8 but I had to replace the screen twice due to burn in. No issues with the green turning greenish or overheating but I can no longer charge it with a wire only wirelessly cause it caught fire with the wire in charger and melted the port.

Have had this issue for two months, latest update today with One UI 2.1, the problem is still there. Definitely holding the adquisition of a Note 10, probably will not buy it if Samsung at least not recognize the problem

So far my Note 9's display is fine. I have notice it seems to heat up if I'm using for a long time or if I'm charging it.

After owning s8 and having to change 3 sun burned screens I now know that if you want to keep a screen for more than few months you must protect it from direct sunlight.

I have that problem with my note9. It is so disappointing that after a few minutes of using, it overheats and the screen turns into  green with  low resolution.  I have been buying samsung phones for several years now and if samsung will not issue a fix on this, I will go back using apple.  Will also tell my friends and family about it.  As I have convinced them before to switch with samsung. I will convince them not to buy samsung.  I hope you samsung guys do something about it.

Note 9.   Display brightness randomly reduces to minimum brightness so you cannot view it til in dark lighting. AND battery % tanks since update.  Get away from Samsung. Sadly, not a well supported product anymore and apparently easily hackable.

my note 9 became another victim of this green yellow screen after the update! all of a sudden it is appearing and it stops if i close and open the screen a few times!


i am also so disappointed with Samsung updates and the company itself ! 

I have no issues with my note 9. Ridiculous comments from people saying they are going to iphone. Do it and remember why you went android.

I've had no problems on my note 9. And guess what, Note 9 has headphone jack and still very fast phone. I recently cracked the screen and had it replaced. The fee was standard but they also replaced the battery, metal frame and charging port. Was initially hurt by the fee but happy to discover that they replaced the other important stuff too.

No issue at all. For me it is just rumour from those who wants to promote made in china.

Had the Note 9 since Nov 2018 with absolutely no issue whatsoever.

My Note 9's screen is still gorgeous as ever. If it does crap out I'll get the Note 20. There is no phone and I mean no phone immune to update issues. Bad design or faulty updates is not a Samsung exclusive.

My note 9 gets HOT...display is fine but battery dies a bit faster sice update.

I have a note9. I'm not experiencing issues with the display but I'm super pissed with the camera. My note9 is taking really crappy pictures and video is real grainy. I try taking pics in Pro mode but that doesn't help. I've also tried changing video settings to with no improvement in the quality. What happened to the camera???

My note 9 my phone no issues,
I have even updated the June 1 update still no issue and still the sweet phone i no

I've had my note9 for 2 years. I've done my updates and have no issue...I love it.

After the march update I started to get issue's with my phone from overheating to not being able to make calls or receive calls. I did all that my sevice provider told me to do and nothing has fixed the issue. Firmware or software issue.
Samsung do something or I will get other phone brands as they are trying to get customers and invent better phones.

bought mine when it came out..no issues so far but it is disheartening that this is happening especially after my note 4 went down with hardware issues.id rather have a working note 4 over anything newer

I had my phone for about 2 years and I have no issues whatsoever this phone is awesome

My note 9, the display stop work 6 day after update can't see anything other than snow on screen but Dex work on a monitor
I go to samsung and replace the screen ( expensive   ;..-( )
Now it work but samsung not tell anything about the do wrong whit update

Shame on you samsung
Hope i get money back for repair

my note 10 is giving me a crazy error message. The phone has stopped charging because the temperature on the phone is too low. I also have been forced to buy a wireless charger to charge the phone which was costly. Very disappointed.

I've got a 9+ having the same issues. Getting worse by the day!!

Had my note 9 since release date.. Got all the updates... No issue

for those experiencing screen issues after update, its no permanent fix, but install the PWM FREE app from XDA. The problems seems to be the update messed up the PWM. This will make your phone usable again at least.

Whatever! You sheep, I mean people, LOVE getting F**K'D in the @$$ by Samsung...HARD!

 :DMy Samsung Note 9, now almost 18 months used, now coming display and battery issues. Display coming yellow and green lines and heating too much..also battery drain very fast

Yes im samsung note 9 owner will be turning 2 yrs this dec. And suddenly it was shocking, after updating my phone a week ago it just turn green on display, please samsung company need to fix this problem,you selling to much expensive on phone, after paying too much money it turns out s***, atleast make a way to fix it, with free of charge.

I have had my note 9 for ayear now.best phone even.

One word: WOW WE
all cuteness aside,I was a Samsung fan until the curved glass. The case just would not help and after breaking 3 phones in a month that was enough to leave. This was around the time the note was exploding. Loved it prior to that. However if you love a note and think it is the best it is because you have not tried them all. Huawei by far stomps Samsung in the crapper for half the price...but oh they spy on us and Google doesn't so no more software updates for me. Hello Sony Experia 1ii. P.s no wonder everyone is going iPhone. No rounded glass to screw you into a new phone. Wake up Samsung, or you will be hanging out at the dollar store with Nokia playing cricket.

I was one of the unlucky people who had to replace my note 9 outside the warranty. The phone just simply quit on me, And that was on a full charge. I to spend a $130 To get outside my contract even purchase another cell phone. I did eventually by a note 10 because I'm a sucker and love the note phones. Having said that, As much as I love and note phone, If I run into a problem with the 10, I will move over to an Apple phone, Which is something I said I would never do. Bottom line, Never say never.

The note 9 is not worth the $1000 + dollars I paid for it ,I wish I had some if not all my money back. It has been a pain since day one.

THE DISCOLORATION HAS A SIMPLE FIX LEAVE DOWNLOAD AN APPLICATION FROM THE PLAY STORE NAMED DEAD PIXEL EFFECT. OPEN THE APP BEFORE GOING TO SLEEP. PUT YOUR PHONE ON CHARGING FOR FEW DAYS AND THE PROBLEM WILL GET SOLVED. I FACED THIS ISSUE AND THIS IS MY FIX. THE MORE YOU LET THE SPOT STAY LONGER THE TIME FOR THE FIX. ITS A FREE FIX. I DID THIS ALSO TEMPORARILY AVOID THE USAGE OF DARK MODE. IT AINT A BIG ISSUE NEW TECHNOLOGY ALWAYS HAS SMALL FLAWS IN THE BEGINNING.

How how convenient the phones aren't working after 2 years? Sure is ironic how things are failing now after new models are about to come out? Strange how they were working just fine until the announcement of the new models? So funny how I'm able to predict the future now with all kinds of things? Amazing convenient and ironic? I don't believe in coincidences

I have an SM-N960U1 fully unlocked have had the phone for a year and a half. Have the new update. Never experienced luthier issue, however I can take the note 8,9, and 10+ apart and fully rebuild in my sleep. The screen with bezel already attached and ready to go is only 165 dollars on repairpartsusa I unfortunately have an iPhone 11 Pro Max and a note 9. Why not own two turds not just one. But seriously this is bad for Samsung.

For the price of their phones one would expect more. The last Samsung I bought was a note 10 + 5g and warranty or not, the phone has a visible fingerprint scanner in direct sunlight which is quite often... According to Samsung this is acceptable to sell to the public. Had I had a chance to use the phone in sunlight before purchase if have gone with a Google phone or something for a fraction of the price this thing cost.

Samsung PLEASE FIX these issues. We consumers pay to much for these Note 9 phones for you to ignore these concerns and some are loyal to your products. By you fixing these issues you show that you care about the people who purchase your products. After all there are other companies who listen to their consumers.