Text only | Text with Images

NotebookCHECK - Notebook Forum

English => News => Topic started by: Redaktion on May 02, 2020, 22:00:55

Title: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacements
Post by: Redaktion on May 02, 2020, 22:00:55
Some OnePlus 8 Pro units suffer from well-documented green tint and black crush display issues. OnePlus is now acknowledging the latter to be a hardware defect, and is offering to repair, refund, or replace affected units.

https://www.notebookcheck.net/OnePlus-8-Pro-OnePlus-confirms-that-the-black-crush-issue-is-a-hardware-defect-offers-replacements.463468.0.html
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: sekuza009 on May 03, 2020, 05:17:49
Taking a random Customer service reps troubleshooting steps hardly is an admission of fault from the company. I do that exact kind of job and the reps never have any contact with the CEOs.

I'd wait to hear an announcement directly  from OnePlus first.
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Ricci Rox on May 03, 2020, 08:51:55
Quote from: sekuza009 on May 03, 2020, 05:17:49
Taking a random Customer service reps troubleshooting steps hardly is an admission of fault from the company. I do that exact kind of job and the reps never have any contact with the CEOs.

I'd wait to hear an announcement directly  from OnePlus first.

It's not an isolated case. Others are getting the same response.
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Fuzzdesk on May 03, 2020, 09:33:22
I got my op3 camera replaced for free nearly 3 years after purchase because it was widespread hardware issue. So yeah, if they are saying they will replace, refund or repair, I am pretty sure they will do.
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Kamal Thakur on May 03, 2020, 12:49:06
I think, this is also issue with oneplus 6 handsets. Kindly check and update.

Regards
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Ricci Rox on May 03, 2020, 13:46:05
Quote from: Kamal Thakur on May 03, 2020, 12:49:06
I think, this is also issue with oneplus 6 handsets. Kindly check and update.

Regards

Black crush has always been an issue with lower quality AMOLED panels. LGD and BOE panels had similar issues a while back.
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: 09501193685 on May 03, 2020, 14:04:18
Dont mention S20 ultra .your issue n defect is only your faults .dont mention athere brand .samsung is the best quality brand .you saod dont settles  hahaha
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Scott on May 03, 2020, 17:23:44
At least OnePlus is doing something about it unlike Samsung....
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Scott on May 03, 2020, 17:27:01
Samsung is over priced GARBAGE!!!! USE SPELL CHECK NEXT TIME!!!!HAHAHA
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Scott on May 03, 2020, 17:30:42
Just because you don't do your job doesn't mean everyone else don't...
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Henrik on May 04, 2020, 00:11:19
What on Earth is a "black crush"?
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Gman on May 04, 2020, 02:54:39
1 + Fail 😂🤣 #losers #fanboysgoingtogetmad #fuckthisshittychinesecompany
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Randomsss a on May 04, 2020, 04:41:12
Next time add some media maybe so we know what black crush is? For now removing this blog recommendation from google
Title: Re: OnePlus 8 Pro: OnePlus confirms that the black crush issue is a hardware defect, offers replacem
Post by: Silverarrows1 on May 04, 2020, 07:58:44
On Android Central in the forums you'll find a post on a Galaxy S9 with black crush. I can't attach links or anything since I've never posted on here before. Just do a Google search. Has been a common issue on OLEDs on TVs and obviously now on cell phones as well.
Text only | Text with Images