Unless you have included only part of the message by Chuwi then it does not state anything about the condition of the device when you return it. They only request for all components and this is usually the norm for RMAs.
I heard from an OEM that the ODM offered execs at the OEM to look the other way.
This still does not explain how they made the motherboards report the wrong CPU.
Quote from: MrPotatoHead on March 25, 2026, 09:09:22This still does not explain how they made the motherboards report the wrong CPU.
It was an accident that they got caught.
I was the person who put the original comment on the chuwi corebook x review laptop for the issue with the CPU. This is kind of a bittersweet outcome. I am glad that this was acknowledged but returning the laptop is not a real solution. With the current prices of RAM and SSDs, whoever sends their laptop back will loose around 100 - 200 euros/dollars if they want to replace it with something similar.
I will probably keep mine. After all it has a legendary status now. Whatever I create with this one, I can always say it was made by the infamous Chuwi laptop which started the avalanche :-D