English => News => Topic started by: Redaktion on April 18, 2025, 20:24:46
Title: Apple’s Support Forums Are a Black Hole for User Feedback
Post by: Redaktion on April 18, 2025, 20:24:46
Apple likes to position itself as a company that values user experience above all. But spend just a few minutes in their official Support Communities, and a very different picture emerges — one of tightly controlled messaging, suppressed criticism, and a culture that leaves users feeling ignored and dismissed.