Microsoft's first-party Xbox controller is widely used on many platforms, but it's not without some drawbacks. The upgraded Sebile controller has returned in a new leak, with features similar to the DualSense. https://www.notebookcheck.net/New-Xbox-controller-with-DualSense-like-features-referenced-again-in-latest-leak.966104.0.html
Yup. Hall Effect or GTFO. Bare minimum after a decade of stick drift, and MS is worse than Nintendo.
If you can't deliver effective and timely service for your defective product... Time to stop selling it.