English => News => Topic started by: Redaktion on February 29, 2024, 12:41:53
Title: Klarna freezes hiring: AI chatbot to provide better experience than human employees
Post by: Redaktion on February 29, 2024, 12:41:53
Klarna's AI chatbot takes over more than 700 jobs from full-time employees. The company is hoping a ChatGPT-inspired bot will generate $40 million in profits this year - in return, the buy-now-pay-later pioneer is foregoing new hires. Having spoken to OpenAI's Sam Altman, the company has even decided to double its AI-powered operations.
Title: Re: Klarna freezes hiring: AI chatbot to provide better experience than human employees
Post by: Fierce.XT on February 29, 2024, 12:57:38
Except for extremely simple things, I prefer to talk to a human.
Title: Re: Klarna freezes hiring: AI chatbot to provide better experience than human employees
Post by: UnhapyCustomer on February 29, 2024, 13:22:47
Unfortunately my experience with customer service of many companies is that I would be better off talking to AI chatbot with ChatGPT 4 intelligence level.