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English => News => Topic started by: Redaktion on September 28, 2022, 09:26:31

Title: Every laptop maker should follow HP's lead and make more support videos
Post by: Redaktion on September 28, 2022, 09:26:31
This is the kind of content we love to see from manufacturers. Accessible guides make it more comfortable for owners to service their own laptops without needing to guess how many screws are involved or if certain upgrades are even possible.

https://www.notebookcheck.net/Every-laptop-maker-should-follow-HP-s-lead-and-make-more-support-videos.657381.0.html
Title: Re: Every laptop maker should follow HP's lead and make more support videos
Post by: LL on September 28, 2022, 16:11:44
Good on HP.
Title: Re: Every laptop maker should follow HP's lead and make more support videos
Post by: Erik on September 28, 2022, 22:33:17
Kudos to HP for the videos, but to be honest enthusiasts kind of filled that gap before, it's silly things like screws hidden behind rubber feet that should disappear...
Title: Re: Every laptop maker should follow HP's lead and make more support videos
Post by: kek on September 29, 2022, 01:00:58
It's good that HP has videos because their manuals are pretty bad compared to Dell's.

But still, both are far ahead in the support game compared to Lenovo, which doesn't even use photos, but some weird diagrams like if it was 2001.
Title: Re: Every laptop maker should follow HP's lead and make more support videos
Post by: AlexDev404 on September 29, 2022, 07:44:26
True but let's not forget that HP is that one company that very often omits important information in the spec sheets like the GPU's TDP, the screen's bits and colors coverage as well as many more specs. Also it's that one company, and I talk for experience here, that very often uses crappy and very inadequate thermal solutions for processors that need a lot of cooling (my i7-9750 in a Pavillion Gaming is constantly thermal throttling while gaming). So, while HP has this fantastic video tutorials, there a vast room of improvement on many other aspects