I just wanted to say how very disappointed I am on the quality of  HP computers. 5 years ago I purchased a HP pavilion that I completely fell in love with. I decided to become a loyal HP user from that point on. Then in 2016 I purchased another HP pavilion from Amazon it was horrible the finger pad did not work it was not good so I returned it. I still had faith though I still loved my HP so I tried again this time went to Best Buy purchased a HP envy 17 Intel Core i7-16GB-1TB hard drive.  It was supposedly one of the better models. I didn't love it like the first HP I bought still had issues with the finger pad so I had to buy a external mouse. But I stuck with it. Fast forward 1 and 1/2 years later then HP starts to turn off on its own until suddenly it stopped turning on all together. I assumed it would need a new power source so I was not too concerned. I got really busy so a few months passed before I finally took it in to get looked at. I totally expected to have it back and working quickly then I got the horrible news! The motherboard malfunctioned. There were no signs of any external damage or water or power surge issues. The motherboard just crashed. So sad! The computer I bought 5 years ago outlasted a computer I bought 2 years ago. What happened to the quality products HP had once had that won me over? Now I have to purchase a new computer I don't think it will be HP this time. So Sad.

Could you comment on the new series of HP Envy 17 (BW001, BW003, etc), for example HP ENVY 17-bw0001ns or similar? In particular I am interested in the FHD screen (the BW003 series has 4K) and if the problems of the weak and poor speakers have been solved.
I would also be interested to know how he considers the HP Envy x360 convertibles of 13.3 with AMD Ryzen 5 2500U.
I follow the comments of your publication with great interest and attention and I am very grateful for them
A cordial greeting
Carlos Gómez