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Posted by Linda
 - March 06, 2020, 08:01:58
Good source of information. What I need to know is how to get the cursor back. The cursor is on when it goes to the desktop and then it disappears. This is a new computer and I must have hit another button when typing.
Posted by Douglas Black
 - July 27, 2017, 16:38:24
Some very good suggestions, gentlemen. I wanted to keep it relatively simple, but some of those would definitely be good to add. I will see about adding details about fans, hinges, and batteries soon.
Posted by bonnza
 - July 27, 2017, 16:27:37
More on display:

  • alternative method for checking bad pixels: show black-white checkerboard (1px) pattern, the interference should be visible
  • try warping lid: it may reveal torsion-dependent defects (bleeding)
  • image persistence (burn-in or ghost) : open checkerboard (make  square size about 1cm) black-white pattern for a while (2-5minutes) then display gray background. The gray value is subject to tune (I recommend
    40/256–80/256)
  • check for dust-like particles in the display.
  • check also strage spots (2mm) on max brightness : various solid backgrounds, black
  • check also PWM on various brightness levels:  for CMOS camera use shortest exposure time possible: PWM present if single picture has black bands. For CCD, PWM present if series of images has different brightness. — Alternative method: in dark room, move pen/finger in front of LCD
  • check temporal noise: present in corners,  more image patterns must be tried
  • check viewing angles: MSI advertises (and others may do too) IPS-Level for TN
  • check  response times: for some usage scenarios (movies watching, animations), some LCDs have too long response times
More on chassis:

  • I had laptop with  bad speaker connector contact. When I pressed palmrest or touchpad, sound muted
  • Nasty creaking noise when pressed chassis in various places
  • Fan(s) should be spinning fine. Rattling or grinding sounds indicate bearing problem.
  • The hinges should not wobble.
More:

  • Check if battery wear (or fully charged capacity) is correct: for new laptop zero percent wear, for used laptop if the value matches sellers's claim
  • Keyboards differ in number of simultaneously pressed keys that are correctly recognized. It is important for gaming and musician (musical notes /chords created by keyboard) applications. But the non conflicting key groups can differ (2x2 blocks or lines, columns, random)
  • For PWM ultra sensitive people: Even keyboard can have (and almost often have) PWM.
Touchpad problems

  • touchpad experience very depends on drivers/sofware. The scrolling performance may be different in browser and in other apps. If it does not work out of box, it require lot tweaking
  • Power adapter may also be source of hi-freq noise (buzz), even if not connected to laptop
  • Laptop may have also poor bluetooth and wifi reception signal. Some have bluetooth separately with poor antennae nearby SSD.
Posted by commenter
 - July 27, 2017, 16:09:55
coil whine
Posted by JanJan
 - July 27, 2017, 13:45:21
Other important components to test are memory, disk/SSD, wifi, ports, speakers, webcam, fingerprint reader,...
Posted by Redaktion
 - July 27, 2017, 09:15:48
Make sure your new laptop isn't a lemon with our comprehensive checklist to avoiding defects.

https://www.notebookcheck.net/Guide-How-to-check-a-new-laptop-for-issues.232476.0.html