A manufacturer's warranty is bullshit if it is not fulfilled within the framework of the requirements of local consumer legislation, trade rules and civil code.

Quote from: RobertJasiek on January 24, 2024, 17:43:02Germany, sample notebook below:

There is only 1 year warranty included!

Yes, but that's a CTO model and it's also from an L-series where 1-year base (Premier and base is not the same thing, Premier is an upgrade like Apple Care is an upgrade over their base warranty) is not unusual to find, same as with E-series where almost all (or even all of them) have 1-year base.

There is no existing T, Ps, X, X1, P1, Z, or P-series ThinkPad new and unboxed with less than 3-year base MANUFACTURER warranty in the EU. None. But you can add a Premier Support of 1-year or more on top of that base warranty, meaning that if you get one with 3-year base + 1-year Premier you will have 36 months total warranty but during the first 12 months you will have all benefits of the Premier Support.

Germany, sample notebook below:


There is only 1 year warranty included!


For more years, or for extra services during the first and following years, additional fees have to be selected and paid for longer and / or extended warranty.


www.lenovo.com/de/de/p/laptops/thinkpad/thinkpadl/thinkpad-l14-gen-4-(14-inch-amd)/21h5cto1wwde1

"Garantie 1 Jahr Premier"

Configuring this notebook for purchase:

www.lenovo.com/de/de/configurator/cto/index.html?bundleId=21H5CTO1WWDE1

"Upgrade von 1 Jahr Kurierabholung/Einsendung durch Kunden auf 1 Jahr Premier Support – TP Main ECOMMS (CPN)"

"Garantie
1 Optionen
1 Jahr Kurierabholung oder Einsendung durch den Kunden
Enthalten"

Next step selection of services:

www.lenovo.com/de/de/pb/index.html?mainCode=21H5CTO1WWDE1&isConfiguration=1&guid=2baad68f-1d27-4639-b21e-a28eb2c24d6e#step=1

"Upgrade von 1 Jahr Kurierabholung/Einsendung durch Kunden auf 1 Jahr Premier Support – TP Main ECOMMS (CPN)"

"Unsere Standardgarantie deckt die Inbetriebnahme, technische Fehler sowie Probleme beim normalen Gebrauch ab, die während der Garantielaufzeit auftreten können."


"Lenovo Premier Support
[...]

1 Jahr  [included]

2 Jahre +€153,27

3 Jahre +€263,24

4 Jahre +€294,88

5 Jahre +€410,68


Premier Support Plus
[...]

1 Jahr +€76,65

2 Jahre +€183,26

3 Jahre +€265,74

4 Jahre +€420,32

5 Jahre +€532,43


Erweitern Sie Ihren Hardware-Schutz durch den Kauf zusätzlicher Services - Ein Jahr Depot-Garantie

Smart Lock [...]

1 Jahr +€22,42

3 Jahre +€52,49

4 Jahre +€67,47

Smart Performance  [...]

1 Jahr +€46,71

2 Jahre +€70,85

3 Jahre +€93,43

4 Jahre +€117,53
"

Neenyah, I feel for your mental health. After all, you are unable to understand the difference between a manufacturer's warranty and a warranty under local law.

Quote from: NikoB on January 24, 2024, 14:23:32As the author wrote, in Germany the warranty is 1 year and no 3 years in terms of local legislation. Otherwise, why would he report a 1-year warranty, instead of supposedly from Lenovo, if Lenovo fully complies with the requirements of local legislation under the consumer protection law

This is of course difficult for a local couple of clowns to understand, because they are poorly educated...

You really are a retard of an impressive calibre, hands down that takes some serious effort to achieve. The point is that you can't have a Premier Support (of 1-year here) without base warranty which is 3-year. This is what Premier Support is:

• https://www.youtube.com/watch?v=g9Gebvudae0
• https://www.lenovo.com/content/dam/lenovo/pcsd/north-america/en/solutions/services/presentations/battle-cards/lenovo-services-premier-support-faq.pdf

Oddly enough you know better about Lenovo than Lenovo does, all while being hidden in your Russian shithole behind a 15-year old MSI laptop, no wonder you can't open a link and check it yourself. There, arrows this time to try to help you but there is no help for permanently dysfunctional brain of yours:

https://imgur.com/XukC3dq

And Lenovo site:

https://psref.lenovo.com/Detail/ThinkPad/ThinkPad_P16s_Gen_2_AMD?M=21K9000CGE

-

Edit:

I went to check the whole Europe for the P16s G2 (AMD) and there is nothing less but a 3-year base warranty.

Included upgrade options of Premier Support are either 1-year or 3-year (or none at all).

In many countries around the world where there is no official Lenovo representative office against which consumers can file claims under local consumer protection laws and civil codes, the actual warranty is exactly the one stated by the seller.

As the author wrote, in Germany the warranty is 1 year and no 3 years in terms of local legislation. Otherwise, why would he report a 1-year warranty, instead of supposedly from Lenovo, if Lenovo fully complies with the requirements of local legislation under the consumer protection law

This is of course difficult for a local couple of clowns to understand, because they are poorly educated...

Quote from: NikoB on January 24, 2024, 11:11:20

Quote from: Neenyah on January 23, 2024, 14:46:17Quite literally every single ThinkPad, apart from the E-series models, has a base warranty of 36 months. Every.

The bot is lying again.

notebookcheck.com/Lenovo-ThinkPad-P16s-G2-AMD-im-Test-Leistung-satt-plus-OLED-im-Workstation-Laptop.787613.0.html

QuoteLenovo bietet ein Jahr Premium-Support, worunter auch Vor-Ort-Reparatur bis zum nächsten Werktag fallen. Eine Erweiterung dieser Garantie gegen Gebühr ist ebenfalls möglich.

Part number of that machine is 21K9000CGE.

There you go, that identical and particular model on PSREF - it is THAT laptop and no other: https://psref.lenovo.com/Detail/ThinkPad/ThinkPad_P16s_Gen_2_AMD?M=21K9000CGE

Now check this part: "Base Warranty 3-year, Courier or Carry-in"

Here, screenshot in case you can't find it on PSREF which wouldn't be surprising considering that you are a literal retard who can't even differentiate BASE warranty from PREMIUM support; it is, again literally, said there on the PSREF link right below the base warranty row:

"Included Upgrade CO2 Offset 0.5 ton, 1Y Premier Support from 3Y Depot Windchill bundles   (CPN)"

So that is a bonus ON TOP OF EXISTING 3-YEAR WARRANTY, you braindead delusional donkey.

Quote from: Neenyah on January 23, 2024, 14:46:17Quite literally every single ThinkPad, apart from the E-series models, has a base warranty of 36 months. Every.

The bot is lying again.

notebookcheck.com/Lenovo-ThinkPad-P16s-G2-AMD-im-Test-Leistung-satt-plus-OLED-im-Workstation-Laptop.787613.0.html

QuoteLenovo bietet ein Jahr Premium-Support, worunter auch Vor-Ort-Reparatur bis zum nächsten Werktag fallen. Eine Erweiterung dieser Garantie gegen Gebühr ist ebenfalls möglich.

Quote from: Neenyah on January 23, 2024, 00:59:38both from HP, both really good devices with not many cons.

Thanks for these suggestions!

Regarding the cause behind BSODs, I could not figure it out as crash dumps were not created for some reason.

So apparently different views of Lenovo's page(s) show different warranty periods! (Why am I not surprised?)

Quote from: RobertJasiek on January 23, 2024, 17:21:51German Lenovo has /de/ in its URL.

Yes, PSREF is the same for all markets, short for Product Specifications Reference. There is no https://psref.lenovo.com/de/de/ ("404Page Not found") but there is https://www.lenovo.com/de/de/.

PSREF shows detailed specs (and other useful info such as HMM - Hardware Maintenance Manual) for every existing ThinkPad irrelevant of its region/country; it can be sold in Argentina and you will still find it there, just search for it specifically. Lenovo is giving 3 years base warranty to the T14 G4 AMD (and every other existing T14 including those from earlier years, with AMD or Intel), not seller.

-

Edit: I just checked https://www.lenovo.com/de/de/ in detail, and then filtered only for ThinkPads, all but E and L series.

Checked literally every existing model and Garantie : 3 Jahre says for every one of them but those special models or returned/unboxed ones (6 of them in total, out of 25 in the whole offer).

German Lenovo has /de/ in its URL.

Quote from: RobertJasiek on January 23, 2024, 15:30:44

Quote from: Neenyah on January 23, 2024, 14:46:17Quite literally every single ThinkPad, apart from the E-series models, has a base warranty of 36 months. Every.

In which country? In Germany, I have needed less than one minute to find different ThinkPads (other than E) at Lenovo's webpage with 1 or 3 years warranty.

I went to check all current models (sans E) but it would be toooo many screenshots to post so I'll post only for this T14 G4 AMD because it's a topic about it; here is its PSREF.

Filtered for nothing but German market, so models sold in Germany.

Every single of 264 possible options (bottom right, "Loaded 30 rows of total 264 rows") has a base warranty of 3 years, so 36 months, there is no option to choose with less than that (but you can add additional years on top of it up to 6 years total).

I also checked Computerunivese.net, so German store, and out of all 148 new models (there are some refurbs too) 90+ of them are listed with 3 years base, again sans the E series and some L series because I'm not interested in them (all L models have pretty L screens, sadly, and when you spec them up with a really good screen they become more expensive than much better T series). Perhaps the other up to 148 too but I was checking only those with Windows licence (so Windows installed).

Quote from: Neenyah on January 23, 2024, 14:46:17Quite literally every single ThinkPad, apart from the E-series models, has a base warranty of 36 months. Every.

In which country? In Germany, I have needed less than one minute to find different ThinkPads (other than E) at Lenovo's webpage with 1 or 3 years warranty. Manufacturers and retailers calculate differently because there are also German and EU laws with alternatives to warranties.

Quote from: NikoB on January 23, 2024, 11:25:26Lenovo's entire T business series is a priori not designed for long-term heavy loads. Only moderate surfing and similar tasks.

🤣

Quote from: NikoB on January 23, 2024, 11:25:26They are not at all reliable in the long term, with fairly intensive use.

😂

Quote from: NikoB on January 23, 2024, 11:25:26It makes sense to take them only if there is a 3-year warranty...

Quite literally every single ThinkPad, apart from the E-series models, has a base warranty of 36 months. Every.