I have these issues with the Dell XPS 17 9700. I got a Dell technician to change my motherboard, but the issue has not been solved.
There is a next step that seems to replace the motherboard with another one that will provide 25W for the processor instead of the original 45w, lowering the power of the processor to deal with tasks... unacceptable.

Won't allowing the battery to continually discharge also impact the longevity of the battery itself? 

Quote from: _MT_ on July 10, 2020, 10:29:14
Have you tried swapping the power supplies? My best guess would be a firmware issue in the XPS 17 - it probably doesn't identify the power supply correctly as their own proprietary 130 W and instead behaves like it's an ordinary 100 W supply.

definitely has to be firmware related, unlike the BS i just read at pcworld: "Just got off the phone with support. CONFIRMED: the XPS 17 battery drain is a HARDWARE issue and NOT a firmware issue," HistoGraham wrote. "

have a 5576 here, replaced 130W with 240W, overclocked GPU pulls the most. no way to get more than 140W from wall with battery in, if i detach battery it goes up to 220W from wall.

in case of most dell laptops it is bq24780S in charge and there are suppose to be SMBus way of disabling hybrid power mode. at least one thing i could do via some dell battery software is prevent it from charging until next reboot - sure other commands that charger IC specifies in its datasheet would have an effect too

To reply to Dennis07 : I have the WD19TB - 180w power adapter and the battery drain is also present with this USB-C Docking station.
Also plug two adapters the WD19TB and the 130w default adapter don't change anything because only the first plugged adapter is recognized.

is it a Dual-C Thunderbolt Dock? I have no idea, is it even possible to use two TB ports parallel for charging / as power supply?

Does anybody know if the Dell thunderbold Dock WD19TB with 180w power is a solution? Or is the USB C Port limiting ?

Quote from: voltoptimus on July 19, 2020, 19:05:13
I was informed by Dell yesterday, after two weeks of escalation and sharing this article and my own findings (my unit only pulls 106W at the outlet, uses an average of 125-130W under load, drains about 15 % an hour), that the laptop is operating as designed and there is nothing they can do. I don't accept this response.

Ask Dell why all xps 15 and some 17 is pulling 130-135 watts from the adapter?

That is, the limited akku-cycles are counted down.

I was informed by Dell yesterday, after two weeks of escalation and sharing this article and my own findings (my unit only pulls 106W at the outlet, uses an average of 125-130W under load, drains about 15 % an hour), that the laptop is operating as designed and there is nothing they can do. I don't accept this response.

Can you, Allen or Notebookcheck, confirm that you have not heard from Dell since July 11th - and no official statement from Dell?

A user on Reddit supposedly has a unit that does not have this issue. Apparently I can't post links, but you can start with the Dell subreddit and then add this string to the end of the URL:

/comments/hsi2yd/dell_xps_17_battery_drain_must_read_now/

However, Dell's own support page on this issue, updated today, makes no mention of the wattage discrepancy. Again, can't post links. but the article number is sln322189. Searching their support site will take you right there.

I cancelled an order over this. I would love if they would make some kind of official statement about the results of the investigation in their last update.

This is a deal breaker for me... I was so exsited about a proprer 16:10 screen... Its a pitty that the 7750 doesn't have the samr 16:10 screen

I want to order one with the 2060, but i will w8 to see what dell says after reading this. Don't think i can leave with this when i pay this premium.
CHecking notebookchat daily to see if there has been any updates.

I assume there has been no update from Dell since 11th? I'm beginning to assume that they hope that this thing just blows over with time...

Quote from: Sterlinger on July 13, 2020, 08:26:11
what about the Precision 5750, the pro version, there are even higher configs possible, so I guess it was a bad idea and they should have used an extra power plug and a normal 230 W power supply instead of this customized TB power plug solution.

Another thought: this may be the reason why Dell batteries are worn out pretty fast in general? too small power supplies

However, could maybe all be fixed with a BIOS update... ;)

It's not a full size workstation. It's an ultrabook on steroids. We'll see how it performs but I expect it to be quite thermally constrained. There is little point in bundling a 200 W supply if it can't cool 200 W of heat. Not to mention that it's funny when you have a laptop that's supposed to be very thin, very light and then you have a beast of a brick to go with it. If you don't mind traveling with a brick, you can buy a full size system.