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Posted by Redaktion
 - Today at 20:14:29
A study by review platform Trustpilot shows that how companies handle returns is a major negative factor in customer ratings. This makes the after-sales process increasingly critical to building brand and customer trust. What does this mean in practice?

https://www.notebookcheck.net/1-5-stars-fewer-Why-after-sales-is-becoming-increasingly-important-for-retailers.1396001.0.html