I agree, why is it that companies always give the best deals to customers that either complain or are new. They treat loyal customers like they don't matter because they already have us. Why not just give better prices to returning customers. When will these companies learn to just treat their customers right and try harder to keep who they have. I feel if they did that they would be better off.

See this where I think Sony is going a** backwards because of the simple fact that it's giving discounts to the players who disconnected a subscription that is pretty much mainly used for people that actually want to stream games and play games that are in the PlayStation library. So you're the ones who cancel the subscriptions. Cancel it because they want physical copies, so no, they should have given the discounts to the loyal PlayStation community that stuck with them through the news.