Pearl Abyss has apologized for an FAQ message that urged Intel Arc users to refund Crimson Desert, removed the wording, and says it is now working on compatibility and optimization for Intel's GPUs after community backlash and Intel's public disappointment. While some players report the game now "launches" on Arc with the latest patch, it remains plagued by issues such as missing textures, shader problems, and black screens, with no timeline yet for a full fix.