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English => News => Topic started by: Redaktion on August 23, 2020, 18:22:47

Title: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Redaktion on August 23, 2020, 18:22:47
The Redmi Note 9 series offers some of the best value smartphones on the market but it appears Xiaomi's quality control isn't quite up to par. There have now been multiple reports of defective camera modules that fail to prevent dust from getting under the glass, with Xiaomi acknowledging the issue.

https://www.notebookcheck.net/The-Redmi-Note-9-and-Redmi-Note-9-Pro-may-have-a-camera-module-defect.489392.0.html
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Najum us saqib on August 23, 2020, 22:10:54
I am using redmi note 9 pro since 1 month, recently i see the dust particles under the camera glass, i see also the difference between camera structure and mobile body that's mean dust & water can go easily under the camera . It's not good, Xiaomi you should take action against this, you're wasting our money!!
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Akash on August 24, 2020, 02:35:19
Seen dust particles after usage of 2 weeks. Very bad experience with redmi note 9 pro. Even service center is not providing replacement. Wasted my money. Never buy products from such cheap brand.
Title: Re: Redmi Note 9 Pro may have a camera module defect
Post by: Parmod Sharma on August 24, 2020, 03:30:44
Seen dust particles after usage of 2 weeks. Very bad experience with redmi note 9 pro. Even service center is not providing replacement. Wasted my money. Never buy products from such cheap brand.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Saurabh Gupta on August 24, 2020, 04:10:39
Not only redmi note 9, the same problem is also there for my redmi note 8 as well and I have also read the same issue with many other note 8 customers as well. I think the company is not at all to serious to solve the issue
Title: Re: The Redmi Note 9 may have a camera module defect
Post by: Raza Ullah Shakir on August 24, 2020, 04:53:38
I am using redmi note 9 since 1 month, i seen dust particals inside of camera glass. I disheart  after seeing this issue next time i never buy xiomi products it,s a cheap  brand.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Dr Govinda Gowda HG on August 24, 2020, 04:56:05
Even I have facing same issue please do QC before dispatch and please replace already bought phones.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Rahul on August 24, 2020, 05:39:36
Yes im using mi note 9 series phone since 1 month forming dust on the camera glass. Please do provide replacement.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Mirza on August 24, 2020, 06:08:20
Hi, I have been using Redmi note 9 from 2 weeks, I was wondering why picture qualities aren't good. Then I read this. Yes there dust formation in the camera. What a awful thing. Waste of money. Kindly replace the product or else give us refund.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Tasaduqe on August 24, 2020, 06:39:34
I got this issue with my device almost covered lens with dust. How can company helps it to fixed it for us ?
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Umar on August 24, 2020, 07:22:16
Redmi note 9s also have this problem or not??kindly tell me about this?
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Faizan Bhutta on August 24, 2020, 07:35:12
I also got dust in my redmi note 9 pro after 1 and half week dust came on main camera 😒😒😒 i upgraded from note 8 pro but the quality is not good as note 8 oro
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Umar on August 24, 2020, 07:45:49
After reading this article I checked my redmi note 9s then i saw that it also have dust inside the camera.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Aashir on August 24, 2020, 08:42:41
I have been using device since 2 months , 1 day I saw the dust in the camera lens but I really don't believe that dust in under camera lens I thought it was outside and I tried to remove the dust but I couldn't, please tell me where I go to fix this , i am from Pakistan
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Alfredo Franco on August 24, 2020, 08:47:14
Bonjour j'ai de la poussière sous la caméra pour prendre des photo cela fait 2semaime pas normal je de qu'on me rembourse ou échange merci
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Puteri farihah on August 24, 2020, 09:13:31
I use redmi note 9 pro. Camera quality is not good as i just bought this phone bcs it has so many dust in the lense. Im so sad bcs i've spent money on this phone and i have high expectations of the phone.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Soham Kundu on August 24, 2020, 09:43:31
Redmi Not 9 pro max camera's under dust
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Rexy Jason Gomez on August 24, 2020, 10:19:23
It's been a week since i got the Redmi Note9. Not even close to being satisfied with any of it's camera. I guess i should've just stuck to being a Non-Xiaomi guy.
SMH
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Pau crezelle on August 24, 2020, 13:18:10
Im redmi note 9 user for more than a week.and yes before i read this article i already notice the problem of the camera.so im right...there's something in the camera.
dust issue huh....tsk.
fix this problem.8thousand pesos is a big money xiaomi...im a samsung user before but try to buy a new brand and also a budget friendly entry level phone i decided to buy redmi because of the specs and 4 cameras offer... and suddenly when i try the redmi note...i dont know im not happy when it comes to camera... :(
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Syed on August 24, 2020, 14:40:22
How xiomi will resolve dust issue with the sold phone?
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Aman Imtiyaz on August 24, 2020, 14:51:13
We want to new caseto available at the center
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Manuel Pacheco on August 24, 2020, 14:52:41
En mi localidad hay mucha humedad, y la problemática no fue el polvo, sino que el lente se empañó de humedad por debajo del gorila glas y el lente de la cámara, usar una secadora de cabello no es la solución, la humedad aparece y desaparece a voluntad.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Suhani on August 24, 2020, 16:09:19
 yes after seeing this article I saw my phone there was a defect in my phone too this model redmi note 9 pro is very bad 👎 we should get our refund or another phone of same model
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Raman on August 24, 2020, 16:21:48
Lol..All you cheap peope, wanted to get all the specs for so less, now learnt your lesson 8) ? Xiaomi users are always whinning & cribbing like this, 6 months after buying those shitty phones.
Specially, all the Indians, you were warned to Boycott Chinese companies & their shitty products, couldn't buy Samsung M series phones then..now run between Xiaomi service centres fighting with them during this pandemic :D
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Mohammed Imroz on August 24, 2020, 17:06:17
Mi note 9 pro is not good series. I have been getting fedup for last 3 months. In just 12 to 15 days its hang,when someone call me, no ringing, no incoming and out going voice. After many request xiaomi replaced it but unfortunately replaced device is same problem and it is at service center when I purchased it. Waste of money, worst experience.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Farhan on August 24, 2020, 17:35:42
I'm a Xiaomi fan but Redmi Note 9 series is a poor one. I bought Redmi Note 9 pro, it had dust under camera glass. Then I bought Note 9S, frequently when I call or receive a call, it gives message do not cover the top of the phone while it's totally uncovered and the message doesn't disappear no matter what. What the hell Xiaomi? You're crapping our money. 😡😡😡
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Mandar Sawant on August 24, 2020, 18:13:03
Till now I didn't find dust issue inside camera glass. But I faced another issue that My camera got hang many times. I took snapshots also that time.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Akash RPh on August 24, 2020, 19:46:05
Same issue with my redmi note 9 pro. Even service center in Pakistan is not giving replacement. Shame on Xiaomi. Very bad experience with xiaomi. Its time to go to court.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Affan khan on August 24, 2020, 20:00:48
Yes, it's true. I am using Redmi note9s. I have this dust problem with my phone camera.. i wish i had never  bought this Xiaomi crap..
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: UMMER FAROOQ on August 25, 2020, 05:21:25
Still now I have faced two issues...
One is some times mean, back and Home options doesn't show's...
And 2nd one is camera take long time for opening of file, photos etc...
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Rahil Alam on August 25, 2020, 05:45:56
I too observed this after reading the article. I bought this phone 2 weeks back.. This is so ridiculous to observe this. How to get ot replaced now?
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Rahul shelake on August 25, 2020, 06:12:01
Im also facing this issue on my Redmi note 8 since i brought my new phone two months ago.
Unable to use camera though it comes with best lences. Its headache....
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Sawant on August 25, 2020, 11:06:17
Im also facing this issue on my Redmi note 9 pro max since i brought my new phone two months ago. What should we do now?
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Sara on August 25, 2020, 12:57:58
I purchased redmi note 9 pro. Bad choice. I have number of issues.
Touch sometimes doesn't work untill i tap thrice at the same place.
Slow motion cameras quality is third class.
And yes after reading this i checked this cameraa dust thing and it was there.
Volume is slow even at full volume.
Redmi company must compensate these issues anyhow else its a blunder.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Poem pam on August 25, 2020, 13:20:31
Rn9. I have faced this issue, once i observed these dust particles. I went to the warranty agency. They replaced me the phone with a new one in 20 days. The new one i got from the replacement had the same thing. It showed up after 2 weeks.
I also have the #33 comment issue "Touch sometimes doesn't work untill i tap thrice at the same place"
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Ghayooor on August 25, 2020, 21:52:12
I bought the phone 2 weeks ago i am facing the problem that sometimes when i call someone the call listening speaker does not work even if i switch the call to speaker i can listen to the other person...like what the hell?
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Saif ali on August 26, 2020, 04:45:21
I am using redmi note 9pro when I click pictures there is lag in my phone for 5 to 10 mins my phone freeze after clicking the pictures I went to service center they change my camera but again I got the same problem I am frustrated with this phone it's a worst phone that I had ever use in my life I am having really bad experience with this
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: C.kalhara on August 26, 2020, 17:28:47
I bought a redmi note 9 pro phone a month ago but this problem did not occur.  If so, what happens?  I am from Sri Lanka
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Thansesr on August 31, 2020, 21:32:53
Recently I bought redmi note 9 pro 6gb 128gb I was more than happy couple of days. There after I have recognized that my photos are not good result. Therefore I have found the reason that there's dust is on the  glass of camera.
Concerned Redmi personal has to take immediate action plan. It's a kind of end users trust breaking situation.
Title: Re: The Redmi Note 9 and Redmi Note 9 Pro may have a camera module defect
Post by: Mohd Saimin Bin Mohd Amin on September 21, 2020, 02:42:06
Sangat Kecewa Baru Beli Phone Redmi Note 9Pro Tak Sampai Sebulan Kamera Dah Masuk Habuk.
Apa tindakan xiomi jika berlaku kes macam ni?boleh claim warranty untuk tukar set yang baru?jika service untuk repair balik saya rasa x berbaloi kerana ibarat baru lahir dah kena operation tinggal parut hingga ke tua,saya beli guna duit bukan beli guna daun,saya nak kepuasan bukan kecacatan pada kamera yang masuk habuk,saya harap pihak xiomi dapat menggantikan set phone baru kepada semua pengguna phone yang ada masalah masuk habuk,saya berharap pihak xiomi dapat memperbaiki lagi mutu dan perkhidmatan.terima kasih .