I've been unable to get in contact with BeeLink when enquiring them about how to buy their devices inside the EU. I've written to their emails weeks ago and haven't heard back.
This doesn't make me too confident in their after sales support .. If they don't even answer potential customers, I wouldn't rely on any support from them at all
Quote from: Daniel Jorgensen on February 09, 2023, 08:31:55I've been unable to get in contact with BeeLink when enquiring them about how to buy their devices inside the EU. I've written to their emails weeks ago and haven't heard back.
This doesn't make me too confident in their after sales support .. If they don't even answer potential customers, I wouldn't rely on any support from them at all
While the following has not anything to do with you actual problem, it somehow confirms what you said at last:
There's a comment on the german test who said that the SER6 BIOS does not have an option for overclocking/undervolting (while the previous version SER5 had this) - and the Beelink support told him that they ain't gonna change it.
It seems they do not really care about Mini-PCs, and it's just another device amongst many others (hedphones etc.) for selling. I personally would avoid any Mini-PCs from such vendors, and rather recommend Mini-PCs from Minisforum or AsRock.