NotebookCHECK - Notebook Forum

Of course it runs hot it's a DELL and the last thing they think of is engineering a good cooling system.
Opening the screen that block the exhaust is a braindead idea.

Dell is usually good for repair-it-yourself people, since you can pretty much get any replacement part online.

I feel they have gotten too comfortable with what they have and have started just copy pasting internal designs everywhere.

But, things like this, and their lack of interest in putting better cooling solutions on all their machines, is making me consider HP or Razer, especially the Mercury White Razer, which gives two fans to work with and overall has a good design.

I like how AMD fanboys have jumped and commented. Sure dell is at fault here. AMD firmware and smartshift or maybe I should call it smartshit are perfect. They should just leave the hardware components to toast cause Dell and every OEM that serves AMD is somehow obligated to install a big chiller just for AMD. Guys, reality check. Oems are not responsible to do AMD work. Why do you think there is only one laptop with AMD cpu + gpu? Cause oems are bribed by Nvidia? Yeah right. When oems don't do the same thing that they do with the competition, for sure it is bribe. You're such a bunch of conspiracy believers that is just hilarious. Try to look around you and understand oems have technical reasons why they don't jump all AMD in. Here is one example for you. The 5600xt eats almost 150w to give what 2060/2070 max q give at 80-90w

Quote from: Gfcdddshfxzs on June 12, 2020, 21:54:05
I like how AMD fanboys have jumped and commented. Sure dell is at fault here. AMD firmware and smartshift or maybe I should call it smartshit are perfect. They should just leave the hardware components to toast cause Dell and every OEM that serves AMD is somehow obligated to install a big chiller just for AMD. Guys, reality check. Oems are not responsible to do AMD work. Why do you think there is only one laptop with AMD cpu + gpu? Cause oems are bribed by Nvidia? Yeah right. When oems don't do the same thing that they do with the competition, for sure it is bribe. You're such a bunch of conspiracy believers that is just hilarious. Try to look around you and understand oems have technical reasons why they don't jump all AMD in. Here is one example for you. The 5600xt eats almost 150w to give what 2060/2070 max q give at 80-90w

True. As of now oem should:
CPU=AMD
GPU=NVIDIA

I similarly love how it takes a random ydudujdjhdbdcg to professionally, and with so much expertise, attach poor engineering solely to dumb, evil, hot etc. AMDumb and so on.
Both are poor devices imo. The TUF has its faults, and the G5 is an unfortunate furnace. 2nd review wave for the win *shrug*
Inb4 "b-but AMD hot! because there are no issues on glorious Intel laptops!!!" There are. Good luck sustaining even a remotely straight line in Cinebench, on most toasters out there. That's what counts. Dell can make decent cooling (enter G7, first revision Alienware m17) but something went oopsie daisy this time, and I ain't even considering any ever so popular and spicy "bribery" conspiracies...

"and opines that both the dust filter mesh on the inside of the base and the way the screen is attached to the base could contribute to potential heat issues" - the back was removed and the temperatures were the same.

I just bought dell g7 7590 with i7 9750H, it used to reach 100C out of the box, GTA 5 exit when gaming.

Their engineering team sucks now a days and thermal compound is of cheap quality

So returned two days back because it was in 30days return policy

I'm not sure why everyone is so surprised, DELL's target audience isn't just gamers but grandma's too who wish to bake cookies on their laptops.

There are very few dells for the past few years that don't get much much hotter than their counterparts. Which is sad considering Dell makes some of the better laptops and their in-home warranty is one of the best.

They just need to hire some people that do thermals right. It's kind of embarassing.

This is not Intel and AMD contest. It's a problem with PC manufacturers. PC makers and Windows do not know how thermodynamics work. 
Go to Lenovo forum, P53 with 8-core i9880H is thermal throttling like anything due to bad design from Lenovo. Now Dell has dropped the ball with all-AMD design, somewhat by ASUS with TUF A15. 

Take a look at Apple - they know how to make good thermals and continuously performing laptops. Granted due to many design flows 2016-2019 macbooks are bad and not popular. 

However nobody can deny the fact pre-2015 and 2019 MBP16 onward macbooks are now back with bang. 

Yes, MBPs are overpriced than similar configured Dell/Lenovo but now the price gap is only 300-400$. Those who can afford it, should go for MBP16 or new MBP13. Do not forget, MBP16 can run on 100W charger, every other PC laptops need 130W+ power. Lol at them.

Quote from: sarkaaara on June 13, 2020, 03:43:35
This is not Intel and AMD contest. It's a problem with PC manufacturers. PC makers and Windows do not know how thermodynamics work. 
Go to Lenovo forum, P53 with 8-core i9880H is thermal throttling like anything due to bad design from Lenovo. Now Dell has dropped the ball with all-AMD design, somewhat by ASUS with TUF A15. 

Take a look at Apple - they know how to make good thermals and continuously performing laptops. Granted due to many design flows 2016-2019 macbooks are bad and not popular. 

However nobody can deny the fact pre-2015 and 2019 MBP16 onward macbooks are now back with bang. 

Yes, MBPs are overpriced than similar configured Dell/Lenovo but now the price gap is only 300-400$. Those who can afford it, should go for MBP16 or new MBP13. Do not forget, MBP16 can run on 100W charger, every other PC laptops need 130W+ power. Lol at them.

I broke my laptop ?. .

Quote from: sarkaaara on June 13, 2020, 03:43:35
This is not Intel and AMD contest. It's a problem with PC manufacturers. PC makers and Windows do not know how thermodynamics work. 
Go to Lenovo forum, P53 with 8-core i9880H is thermal throttling like anything due to bad design from Lenovo. Now Dell has dropped the ball with all-AMD design, somewhat by ASUS with TUF A15. 

Take a look at Apple - they know how to make good thermals and continuously performing laptops. Granted due to many design flows 2016-2019 macbooks are bad and not popular. 

However nobody can deny the fact pre-2015 and 2019 MBP16 onward macbooks are now back with bang. 

Yes, MBPs are overpriced than similar configured Dell/Lenovo but now the price gap is only 300-400$. Those who can afford it, should go for MBP16 or new MBP13. Do not forget, MBP16 can run on 100W charger, every other PC laptops need 130W+ power. Lol at them.

Just because Dell is bad at thermals doesn't mean other are. Most have better than Dell. Of course there will always be exceptions within generations, hence why we hop brands to whoever makes the best one.

As for MBP, they have their own set of issues, and they have had heating issues as well. (Though for me personally, I don't buy any laptop which doesn't have in home warranty, some people might have nothing better to do then waste their time going to the store to fix stuff, I prefer they come to me)

Last but not least, why does it matter if they use 100W+ chargers exactly? You can still use a 100W charger on a laptop that comes with a 200W charger even. All the charger dictates is maximum charge rate. And this maximum charge rate accounts for efficiency loss over time, and running all kind of accessories at maximum(including thunderbolt and docks). Fact of the matter is, I ran my old Dell that came with a 90W charger on a 60W charger without issue. Just look at the ASUS TUF A15 review, it comes with a 230W charger but maximum load was only 147W. So basing things on the power adapter size is nothing more than ignorance.

Quote from: sarkaaara on June 13, 2020, 03:43:35
This is not Intel and AMD contest. It's a problem with PC manufacturers. PC makers and Windows do not know how thermodynamics work. 
Go to Lenovo forum, P53 with 8-core i9880H is thermal throttling like anything due to bad design from Lenovo. Now Dell has dropped the ball with all-AMD design, somewhat by ASUS with TUF A15. 

Take a look at Apple - they know how to make good thermals and continuously performing laptops. Granted due to many design flows 2016-2019 macbooks are bad and not popular. 

However nobody can deny the fact pre-2015 and 2019 MBP16 onward macbooks are now back with bang. 

Yes, MBPs are overpriced than similar configured Dell/Lenovo but now the price gap is only 300-400$. Those who can afford it, should go for MBP16 or new MBP13. Do not forget, MBP16 can run on 100W charger, every other PC laptops need 130W+ power. Lol at them.

>Macbook pro
>Good thermal

lol

Dell and Intel have been in bed for how long? For the power the Ryzen 4800U packs they sure did choose a pretty dated design to use. I called BS the moment that laptop was announced, no one should even consider buying it over the Asus or even Lenovo offerings.

I don't get it, AMD clearly said they're working with OEM's on highly effective cooling solutions so WTH is this???

I have a Dell G3 from 2018 with the i7 8750h and the GTX 1050ti which I bought at Christmas 2018 so it's around 18 months old now.

The thermals were terrible but last week I replaced out the stock paste with Thermal Grizzly Conductonaut. It was an under £10 fix and combine that with a throttlestop undervault and my laptop isn't getting over 65 degrees now with better fps in games.

I don't have this new AMD based Dell but I wouldn't be overly surprised if there is a lot of headroom with better thermal paste to bring down the thermals.

Would love to see some tests to that effect

Quote from: RinzImpulse on June 13, 2020, 08:26:29

Quote from: sarkaaara on June 13, 2020, 03:43:35
This is not Intel and AMD contest. It's a problem with PC manufacturers. PC makers and Windows do not know how thermodynamics work. 
Go to Lenovo forum, P53 with 8-core i9880H is thermal throttling like anything due to bad design from Lenovo. Now Dell has dropped the ball with all-AMD design, somewhat by ASUS with TUF A15. 

Take a look at Apple - they know how to make good thermals and continuously performing laptops. Granted due to many design flows 2016-2019 macbooks are bad and not popular. 

However nobody can deny the fact pre-2015 and 2019 MBP16 onward macbooks are now back with bang. 

Yes, MBPs are overpriced than similar configured Dell/Lenovo but now the price gap is only 300-400$. Those who can afford it, should go for MBP16 or new MBP13. Do not forget, MBP16 can run on 100W charger, every other PC laptops need 130W+ power. Lol at them.

>Macbook pro
>Good thermal

lol

The very website you are browsing now, read their review of MBP16. It's a superb machine at least better than all-AMD abomination like Dell or ASUS TUF series. Sorry if you cannot afford a macbook and enjoy it's awesomeness.

Quote from: sarkaaara on June 13, 2020, 17:53:23

Quote from: RinzImpulse on June 13, 2020, 08:26:29

Quote from: sarkaaara on June 13, 2020, 03:43:35
This is not Intel and AMD contest. It's a problem with PC manufacturers. PC makers and Windows do not know how thermodynamics work. 
Go to Lenovo forum, P53 with 8-core i9880H is thermal throttling like anything due to bad design from Lenovo. Now Dell has dropped the ball with all-AMD design, somewhat by ASUS with TUF A15. 

Take a look at Apple - they know how to make good thermals and continuously performing laptops. Granted due to many design flows 2016-2019 macbooks are bad and not popular. 

However nobody can deny the fact pre-2015 and 2019 MBP16 onward macbooks are now back with bang. 

Yes, MBPs are overpriced than similar configured Dell/Lenovo but now the price gap is only 300-400$. Those who can afford it, should go for MBP16 or new MBP13. Do not forget, MBP16 can run on 100W charger, every other PC laptops need 130W+ power. Lol at them.

>Macbook pro
>Good thermal

lol

The very website you are browsing now, read their review of MBP16. It's a superb machine at least better than all-AMD abomination like Dell or ASUS TUF series. Sorry if you cannot afford a macbook and enjoy it's awesomeness.

AMD abomination?  That fancy MacBook of yours has an AMD GPU pal. And many would agree that AMDs GPUs are far less competitive than their CPUs.  The 35W 4900HS in the ASUS Zephyrus beats practically all Intel laptops while providing stronger battery life, including the 16" MBP.

The Macbooks also consistently bump up against 100° with their aggressive power envelopes.
And if you want to talk about poor design, the Macbook Air uses a low power 10nm Intel U series and it still gets very hot, due to the fan not actually having a heatsink, instead just blowing air across the logic board...

Well, 4800H and 5600M are a powerful and efficient combination.
Problem is that DELL completely messed it up by placing inadequate cooling assembly which is unfit for the hw in question.

AMD's own rep confirmed that the 5600M should be pulling between 90-100W, and yet he said that in the DELL its pulling 70-80W.

And the CPU is similarly limited in performance and gets way too hot (over 100 degrees).

I mean seriously, in a laptop chassis, these kinds of temperatures are NOT acceptable, and will most definitely cause internal components to fail that much faster.

Quote from: Gfcdddshfxzs on June 12, 2020, 21:54:05
I like how AMD fanboys have jumped and commented. Sure dell is at fault here. AMD firmware and smartshift or maybe I should call it smartshit are perfect. They should just leave the hardware components to toast cause Dell and every OEM that serves AMD is somehow obligated to install a big chiller just for AMD. Guys, reality check. Oems are not responsible to do AMD work. Why do you think there is only one laptop with AMD cpu + gpu? Cause oems are bribed by Nvidia? Yeah right. When oems don't do the same thing that they do with the competition, for sure it is bribe. You're such a bunch of conspiracy believers that is just hilarious. Try to look around you and understand oems have technical reasons why they don't jump all AMD in. Here is one example for you. The 5600xt eats almost 150w to give what 2060/2070 max q give at 80-90w

Actually, you're incorrect.
The 5600M is rated to pull between 90-100W (and Frank Azor confirmed that in the DELL, its pulling about 70-80W - which limits its performance).

The 4800H in G5 15 SE was also compared to the identical 4800H in Asus, and as you can clearly see, the Asus under stress test allows 4800H to reach 90 degrees C (which is pretty high, but relatively safe).
In the DELL, the cooling is garbage and 4800H as a result of poor cooling and airflow is reaching over 100 degrees C and cannot even reach maximum performance.

This is not AMD's problem. It's DELL's.
Stop blaming AMD (as usual), because AMD's hw in this case is actually efficient and powerful - this is DELL's problem pure and simple.

OEM's SHOULD design individual cooling designs for AMD hw and Intel or NV hw.
You cannot slap a generalized cooling design for 3 different hw products and expect it to work when all 3 have DIFFERENT SPECIFICATIONS (and manufacturing processes on which they were made).

The tear-down of the G5 15 SE clearly shows that DELL installed inadequate cooling.
It has only 2 shared heat pipes for both CPU/GPU and weak fans.

That's utterly moronic.

I have an Acer Predator Helios 500 PH517-61 with Ryzen 2700 and Vega 56 (limited to 120W).
Do you know how high my temps are? No larger than 73 degrees Celsius on the CPU, and no larger than 65 degrees Celsius on the GPU (when both are stressed to the maximum AT THE SAME TIME).
Oh and its dead quiet under maximum load too... less than 45 decibels.
The V56 performs only 5% slower than its full desktop counterpart, and I can easily overclock it to reach/surpass GTX 1080 / 2070 Max-q performance without exceeding 120W limitation (as set by Acer).

Comparatively, the Predator Helios 500 with Intel/NV is louder, has higher temperatures and Intel (at stock) cannot even maintain its boost clocks (without it being undervolted) - but Intel is also heavily notorious for drawing RIDICULOUS amounts of power when its boosting (AMD stays closer to its TDP).

AMD cooperated with DELL and told them the power specs of both the 4800H and 5600M.
DELL actively decided to put the hw into an outdated chassis that has insufficient and badly designed vents for airflow,and on top of that placed a cooling assembly that cannot cope with the CPU or the GPU.

That's why the DELL is getting hot, and that's why neither the 4800H or 5600M can perform as they should.

Quote from: deksman2 on June 14, 2020, 02:01:15

Actually, you're incorrect.
The 5600M is rated to pull between 90-100W (and Frank Azor confirmed that in the DELL, its pulling about 70-80W - which limits its performance).

The 4800H in G5 15 SE was also compared to the identical 4800H in Asus, and as you can clearly see, the Asus under stress test allows 4800H to reach 90 degrees C (which is pretty high, but relatively safe).
In the DELL, the cooling is garbage and 4800H as a result of poor cooling and airflow is reaching over 100 degrees C and cannot even reach maximum performance.

This is not AMD's problem. It's DELL's.
Stop blaming AMD (as usual), because AMD's hw in this case is actually efficient and powerful - this is DELL's problem pure and simple.

OEM's SHOULD design individual cooling designs for AMD hw and Intel or NV hw.
You cannot slap a generalized cooling design for 3 different hw products and expect it to work when all 3 have DIFFERENT SPECIFICATIONS (and manufacturing processes on which they were made).

The tear-down of the G5 15 SE clearly shows that DELL installed inadequate cooling.
It has only 2 shared heat pipes for both CPU/GPU and weak fans.

That's utterly moronic.

I have an Acer Predator Helios 500 PH517-61 with Ryzen 2700 and Vega 56 (limited to 120W).
Do you know how high my temps are? No larger than 73 degrees Celsius on the CPU, and no larger than 65 degrees Celsius on the GPU (when both are stressed to the maximum AT THE SAME TIME).
Oh and its dead quiet under maximum load too... less than 45 decibels.
The V56 performs only 5% slower than its full desktop counterpart, and I can easily overclock it to reach/surpass GTX 1080 / 2070 Max-q performance without exceeding 120W limitation (as set by Acer).

Comparatively, the Predator Helios 500 with Intel/NV is louder, has higher temperatures and Intel (at stock) cannot even maintain its boost clocks (without it being undervolted) - but Intel is also heavily notorious for drawing RIDICULOUS amounts of power when its boosting (AMD stays closer to its TDP).

AMD cooperated with DELL and told them the power specs of both the 4800H and 5600M.
DELL actively decided to put the hw into an outdated chassis that has insufficient and badly designed vents for airflow,and on top of that placed a cooling assembly that cannot cope with the CPU or the GPU.

That's why the DELL is getting hot, and that's why neither the 4800H or 5600M can perform as they should.

Also Asus is exposed of putting paper in AMD laptops to block the air vent. I hate what OEMs doing to prevent AMD from dominating

Quote from: Damien on June 13, 2020, 18:48:22

AMD abomination?  That fancy MacBook of yours has an AMD GPU pal. And many would agree that AMDs GPUs are far less competitive than their CPUs.  The 35W 4900HS in the ASUS Zephyrus beats practically all Intel laptops while providing stronger battery life, including the 16" MBP.

The Macbooks also consistently bump up against 100° with their aggressive power envelopes.
And if you want to talk about poor design, the Macbook Air uses a low power 10nm Intel U series and it still gets very hot, due to the fan not actually having a heatsink, instead just blowing air across the logic board...

I was specifically talking about MBP16. Speaking about moving goalposts, I agree MBA is a shitty laptop. But MBP16 is such a beast and better than current Windows laptops.

Quote from: Muhammad Anhar on June 14, 2020, 04:23:54

Also Asus is exposed of putting paper in AMD laptops to block the air vent. I hate what OEMs doing to prevent AMD from dominating

So either you keep buying shitty thermal equipped AMD laptops or keep buying shitty overpriced Intel laptops. What do you do now? Suck a dilemma for consumers.

The thermal issue is not the Vents, cooling solution inside of this laptop, or anything Physical. This is a firmware issue that is affecting how SpeedShift is controlling the CPU. Dell is allowing the STAPM value on the 4600H/4800H to go from AMDs (ODM) recommended 45w to 120w causing the CPU to over heat. That is all the issue is.

I have worked this issue to death with Dell and they just do not seem to care. If you want an AMD based laptop either wait for another OEM (HP, Acer, Lenovo, Asus) to drop something with the RX5600M or get AMD+Nvidia and call it done. Do not buy this trash G5 15SE from dell.

see here how they lowered the temperature by 20 degrees...

youtu.be/tVJpRZ1QnLc