Dell confirms that it is fixing the GPU issue that affects some XPS 15 9570 laptops

[Gregory]

Extremely bad product and horrible support.
I bought XPS 15 9570 in August 2018 and payed additional $600 for the Next Business Day On-site Warranty and for the Complete Care Warranty for 4 years.
The next next 3 months I had 4 problems with Dell software and hardware that were plus/minus fixed by Dell. On December 5 the computer completely stopped working. With all these extended "next day" warranties, it took 23 days (!!!) to fix it. The computer worked 3 days after that and now it is broken again. I spent probably 15+ hours of talking to Dell. Finally they agree that the product is a piece of sh... and sending a new computer in exchange. The new one will come today, and I already have feelings that it will be the same story.

[LinoXPS]

Hello all:

I recently purchased an XPS 7590 i7 with 512gb of storage. I am relatively new to laptops with this type of performance as well as relatively new to video editing. I filmed some 4k footage and stored it on my SanDisk sad. I am using Filmora9 and dragged the files from the SSD to the new project in Filmora9. Once I am working on a few clips, I get a large amount of lag when trying to scrub through the clips in the timeline. Also, when I push play to watch what I am working on, the video doesn't look all that smooth and 90% of the time the red needle in the timeline does not play through smoothly. It is hard for me to edit because the red needle will just stay put then jump forward all of a sudden.

Your comments and assistance are greatly appreciated.

Thank you all!

Best,