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English => News => Topic started by: Redaktion on May 31, 2019, 13:06:01

Title: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Redaktion on May 31, 2019, 13:06:01
Veteran editor Douglas Black returns with his opinion on the current state of Dell's XPS lineup: Complacency in fixing the XPS 15's issues and the sudden change of a soldered-on SSD for the XPS 13 2-in-1 are cause for his concern.

https://www.notebookcheck.net/Opinion-What-on-earth-is-going-on-with-Dell-s-XPS-lineup.422865.0.html
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: mulu on May 31, 2019, 13:51:52
Non-swappable SSD? And how about XPS keyboards? My daughter's toy laptop has a better one.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: dell13 on May 31, 2019, 15:03:12
They have let the accountants do their job. The XPS line is supposed to be the flagship line, with little to no compromise in portability and performance. It's supposed to go head-to-head with the Thinkpads. Now, having been quite popular, Dell has become complacent, thinking that doing the barest of minimum will be sufficient to continue their streak. In fact, they have not even done the minimum. They have gone back and made a good product actively worse, all the while ignoring the issues plaguing the current XPS models. Time would have been spent better if they fixed the current issues instead of looking for ways to penny-pinch their flagship models.

Lenovo, on the other hand, have managed to successfully build good machines, without focusing solely on the bottom line. There were many concerns when Thinkpad was sold to Lenovo from IBM, as people expected that a Chinese company will not be able to maintain the prestige and reputation of Thinkpads of the past. Well, we were disappointed in a good way. Yet, having seen the recent T490s model, the initial fears may indeed prove to be correct as Lenovo seems to be looking to skimp features from their once flagship line. We must remain vigilant.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Not_anton on May 31, 2019, 16:12:35
Apple can pull a soldered SSD because user data is mirrored to iCloud by default - if I get a new macbook my data is already there.
Dell has nothing like that. Really poor choice to solder an SSD fir them, expect a lot of angry customers with lost data.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: sticky on May 31, 2019, 17:06:02
"RAM and Wi-Fi soldered-on (to be expected for a 9th Gen ultrabook these days)"

I'm certainly still not onboard with that.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Fiddlesticks on May 31, 2019, 17:35:16
Agreed. As much as I like the look of the XPS 15, I don't feel that Dell deserves my money at this point. They were already pushing it with no chassis update on last year's model.

The Aero 15 OLED with a 1660ti seems like a better machine all around, except for the nose cam, which is the one time Dell finally fixed. At least Gigabyte has been listening to and acting on feedback and improved by 30% with the new chassis.

To Dell's credit they do this with many of their products, but really seem to have given up on the XPS 15 for the last few years. My worry is that next year rather than improve the cooling or thermals, they'll push for a thinner design with more soldered parts like the new m15.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: daviddocub on May 31, 2019, 19:52:10
I agree with every single word written here. You are absolutely right.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: seiho on May 31, 2019, 20:27:02
Soldered SSD and Wifi? Retarded. Destined for landfill use only.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: 123 on May 31, 2019, 20:54:45
Do you change your WiFi card every season?
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Douglas Black on May 31, 2019, 22:20:07
Quote from: daviddocub on May 31, 2019, 19:52:10
I agree with every single word written here. You are absolutely right.

Thank you.  :)
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: dellRIP on May 31, 2019, 22:24:27
I agree with all above said!
I used to be fan of Dell products for few simple reasons: upgradable products, 3year on site standard warranty - all gone now. In all fairness like you said dell is now just making odd MAC like devices which don't even work properly. Soldered ram, ssd, wifi card and no other slots just means that no room for upgrade and more likely throw away item.
As mentioned soldering data is worst you can have as not only you wont be able to resurrect laptop with spare drive, but also all your data might be destroyed during drive removal!!! Dell is not offering cloud back up either so big NO NO. DELL needs to sack those clueless R&D team and start asking what customer needs!  Let me into their office I will make it right there :)
XPS these days is Xtreme POO System!
Everyone knows that xtreme today is mid range performance tomorrow... Imagine performance car which you can't upgrade? There is no fun in it if you cant push it to new limits!!! It becomes daily boring commuting car...

I am actually well disappointed with this year  computex none of big names brought 13 or 14 inch convertible with dedicated GPU. Top end laptops with so many performance add-ons and screen pads but none convertible with  dedi GPU!!!! seems like all fallen asleep!
So many years and all we see 15inch in different shapes, who the hell uses 15inch, they are big clumps and no matter how thin you make them! Work on 13 or 14 inch as its more portable and easier to handle in tablet mode! Most of us anyways connect laptop to desk rig with decent monitors! Pure example huawei mate x pro, what a beauty with mx150 in it, if only it was convertible 8) Now they know how to make slick product and give some power to it, even so it got few thermal issues but they are working in right direction. I know mx150 is old and thunderbolt is halved  but still good attempt on such slim ultrabook.

Even lenovo did not bring anything worth to look at... Their new x380 looked promising till saw no GPU..
Lenovo P40 workstation what a workhorse that was and they discontinued line....

Who else would buy convertible with decent dedicated GPU with upgradable parts, thunderbolt, usbc charging, 400nits+ 4k ips multi touch, mil spec, nvme ssd, infrared camera with shutter, top end cpu shout below maybe we will be loud enough to make attention of these clueless manufacturers!!

Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: BJ Levine on May 31, 2019, 23:06:26
Don't forget that pathetic excuse for a keyboard. Yep; copying the worst of Apple in every conceivable way. Crossing Dell off my list; Apple's notebooks are disasters, as well.

This wouldn't happen if Michael Dell were alive.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: danielee0707 on June 01, 2019, 00:49:33
I feel this year even Inspiron 7590 is a more compelling option than the new XPS 15. It's lighter and cheaper. You pretty much get everything and more, one more m.2, full magnesium alloy body, and a numpad. You may argue the XPS has better build quality, but really? There is no audio or coil whine issue reported yet on Inspiron it seems.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: John IL on June 01, 2019, 00:58:54
I like my XPS 9360 but after that they seemed to have gone downhill. The later models have loads of issues and questions of quality keep coming up. I bought mine as a refurbished for less money. Can't say I would have paid full price for a XPS model. If they start soldering memory and storage I won't buy another one.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: 9370 owner on June 01, 2019, 03:15:15
I don't know if new Dell models are downgrading in quality, but I can tell for sure, my 9370 is the best laptop I've ever had.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Cbakes on June 01, 2019, 04:17:58
What laptop do you suggest getting then?
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Douglas Black on June 01, 2019, 08:44:25
Quote from: Cbakes on June 01, 2019, 04:17:58
What laptop do you suggest getting then?

The Lenovo ThinkPad X1E. Just be careful with BIOS updates, as Lenovo has been releasing updates that can brick this machine not once, not twice, but three or even four times now.

People just don't seem to take any pride in their work anymore. Perhaps the cost of outsourcing sub-contracts to the lowest bidders.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Chantelle on June 01, 2019, 09:30:41
I just would like to say what happened to the Dell XPS 18 loved my computer so much I have to get it fixed there's nothing like it anywhere...
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Liad Sagi on June 02, 2019, 01:22:34
I have a dell vostro 5459 , and I love it. It is working great, even 3 years later (Chrome is 99% of what I do , and with skylake and a fast SSD it works fine+)

Mainly because it's upgradable. I've swapped the battery for a new one after two years , I've repasted the laptop once every year or so, I've upgraded the ram and SSD , and even replaced scratched chassis parts. All of this things was quite cheap and easy to do, and made it a better laptop , when I could not spend 2000 euro on an XPS with the specs I have wanted. 

That's a real strength.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Astar on June 02, 2019, 20:51:02
Douglas Black, I totally agree with you and applaud your bravery in writing this.  Too many websites simply do not dare to speak up on these matters for fear of losing advertising dollars.

For that reason, I only recently started coming to www.notebookchat.com and will definitely be spending more time on this website.

If I may add, there is no reason why they should be soldering the RAM as well. There is negligible space saving in soldering anything down, except for saving a couple of pennies.

I would like to see your website raise these same issues with the consumer smartphones on sale. They are even worse in removing micro-SD card slots, sealing/glueing/soldering everything, including the batteries.

There is an epic global consumer electronic waste problem.

I feel that websites like yours should devote more space to more crowd funded efforts like Eve V. Perhaps all this anger & frustration can eventually alsolead to a crowd-funded smartphone with a removable battery?

N.B. Would you consider integrating Disqus support too?
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Ian on June 02, 2019, 21:46:31
Frank has just written on twitter that the xps beig released does NOT have a soldered-in ssd

:)
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Douglas on June 03, 2019, 06:54:09
Quote from: Astar on June 02, 2019, 20:51:02
Douglas Black, I totally agree with you and applaud your bravery in writing this.  Too many websites simply do not dare to speak up on these matters for fear of losing advertising dollars.

For that reason, I only recently started coming to www.notebookchat.com and will definitely be spending more time on this website.

If I may add, there is no reason why they should be soldering the RAM as well. There is negligible space saving in soldering anything down, except for saving a couple of pennies.

I would like to see your website raise these same issues with the consumer smartphones on sale. They are even worse in removing micro-SD card slots, sealing/glueing/soldering everything, including the batteries.

There is an epic global consumer electronic waste problem.

I feel that websites like yours should devote more space to more crowd funded efforts like Eve V. Perhaps all this anger & frustration can eventually alsolead to a crowd-funded smartphone with a removable battery?

N.B. Would you consider integrating Disqus support too?

I wrote about the problem of ewaste before:
ultrabookreview.com/23232-tech-companies-must-be-held-accountable-for-the-environmental-damage-caused-by-their-anti-consumer-practices/

Very interesting that Azor is claiming no soldered SSD now. Perhaps the Computex sales got it wrong. Perhaps they changed the design. We may never know.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Rick on June 08, 2019, 15:48:51
I have to say, you kinda killed the mood for me lol.

I read about the XPS 13 2-in-1 and have been waiting for it since. It seemed pretty much perfect for me.

Now I need it for school, so losing files is not ideal to put it lightly.

Do you recommend something else for me? 2-in-1 always looked attractive to me, but if you say "you should definitely not do that" I can go away from it. Any tips?
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Rick on June 08, 2019, 16:00:19
Quote from: Rick on June 08, 2019, 15:48:51
I have to say, you kinda killed the mood for me lol.

I read about the XPS 13 2-in-1 and have been waiting for it since. It seemed pretty much perfect for me.

Now I need it for school, so losing files is not ideal to put it lightly.

Do you recommend something else for me? 2-in-1 always looked attractive to me, but if you say "you should definitely not do that" I can go away from it. Any tips?

I saw you mentioned the Lenovo ThinkPad X1E, but that one is a bit above my budget. Preferably the price up to $2000
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: Douglas Black on June 19, 2019, 11:42:00
Quote from: Rick on June 08, 2019, 16:00:19
Quote from: Rick on June 08, 2019, 15:48:51
I have to say, you kinda killed the mood for me lol.

I read about the XPS 13 2-in-1 and have been waiting for it since. It seemed pretty much perfect for me.

Now I need it for school, so losing files is not ideal to put it lightly.

Do you recommend something else for me? 2-in-1 always looked attractive to me, but if you say "you should definitely not do that" I can go away from it. Any tips?

I saw you mentioned the Lenovo ThinkPad X1E, but that one is a bit above my budget. Preferably the price up to $2000

Hi Rick,

If you really want a 2-in-1, check out the Lenovo Yoga C930. The HP I linked in the article is also an upgradable 2-in-1.
Title: Re: Opinion: What on earth is going on with Dell's XPS lineup?
Post by: colt-lemon-pluck on June 20, 2019, 05:19:11
That "problem" can be easily solved with a regular backup using an external drive, NAS, or cloud storage with google drive, dropbox, onedrive (default), etc. That's how I've been migrating to new computers for years anyway. Also, bashing Dell for offering something that won't satisfice your requirements when they offer other solutions that will check all your boxes, sounds like just whining for the sake of it. You should be looking at the Latitude and Precision lines which are more direct competition for the Thinkpad. The XPS is obviously the most high end  consumerist for home option, basically a response against the macbook airs of the world. This because there's plenty of demand in the market for these kind of glued, soldered, irreparable, stylish, high-end goods