Samsung asks customer to destroy high-end 980 Pro SSD before sending it back for RMA

[Redaktion]

A user who applied for an RMA for their Samsung 980 Pro SSD had to go through a few unconventional steps. Samsung asked them to smash the SSD with a hammer/sand it and document the process before sending it back, presumably to ensure maximum data privacy for the user.

https://www.notebookcheck.net/Samsung-asks-customer-to-destroy-high-end-980-Pro-SSD-before-sending-it-back-for-RMA.642433.0.html

[LL]

How to sand it? It do not have plates.

[Rankoepjr]

How to sand it? It do not have plates.

Probably sanding of the metal contacts so it can't be read if plugged in, just in case the smashing of the flash modules was inadequate

[Typical]

This is standard practice.

I have destroyed tons of hardware with proof before RMA. Sometimes not even data storage.

Sometimes destruction is all that's required and you aren't asked to ship it back.

[Ian Reikes]

This article is dumb. Many companies ask you to destroy your product with evidence to show you aren't going to use it if you're not sending it back this isn't new.