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HP Spectre x360 13 (i5-6200U) Convertible Review

Started by Redaktion, November 18, 2015, 19:39:52

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Redaktion

Bullseye. HP has equipped its Spectre x360 series with the latest Skylake processors and continues the success of the recently reviewed model. Unfortunately, known problems remained.

http://www.notebookcheck.net/HP-Spectre-x360-13-i5-6200U-Convertible-Review.153933.0.html


RG

Hi,

I have just purchased a HP X260 Spectre, 13" I5, 8Gb, 256GB SSD.
Testing it with Prime95 and HWMonitor, I get around 80Deg. C core temperature, extremely hot bottom case (you cannot hold it in your lap anymore!) and the fan to the maximum.
The noise is not that bothersome, but the temperature of the bottom case is !
It becomes really not a laptop but a desktop, you cannot hold it anymore!
I have returned it for only this reason. I wonder why HP designed such a convertible, it should never reach 80 Deg.C on cores, since the design temperature is 71Deg. C as per Intel's spec.
I tried it without Prime95 (so the cpu utilization is way under 99%) by playing some movie.
It does become hot again, not at that temperature but still inconvenient to hold on the lap!

Before buying please make sure that you can live with this heating problem and can take the risk of having malfunctions just after the warranty expires!

RG

Quote from: RG on May 14, 2016, 03:12:15
Hi,

I have just purchased a HP X360 Spectre, 13" I5, 8Gb, 256GB SSD.
Testing it with Prime95 and HWMonitor, I get around 80Deg. C core temperature, extremely hot bottom case (you cannot hold it in your lap anymore!) and the fan to the maximum.
The noise is not that bothersome, but the temperature of the bottom case is !
It becomes really not a laptop but a desktop, you cannot hold it anymore!
I have returned it for only this reason. I wonder why HP designed such a convertible, it should never reach 80 Deg.C on cores, since the design temperature is 71Deg. C as per Intel's spec.
I tried it without Prime95 (so the cpu utilization is way under 99%) by playing some movie.
It does become hot again, not at that temperature but still inconvenient to hold on the lap!

Before buying please make sure that you can live with this heating problem and can take the risk of having malfunctions just after the warranty expires!

simon-s

I purchased the 4109na version of this laptop (same machine with a few different specs) because it has excellent specifications. Unfortunately, it started to emit a strange electrical sputtering sound from the keyboard over the CPU area. The sound was very faint, but noticeable in a quiet room. It's not the fan because it's constant from the start even when the machine is cold. I sent it back to HP twice to fix the issue and they sent it back to me stating it is normal and within specification - in other words, it makes a faint, but constant noise as normal. I wasn't happy because I know that solid state devices (excluding the fan) do not make any noise at all. HP refused to refund the product because I had owned it for 6 weeks longer than the prescribed one month return period. They refused to change any of the components either to see if that might have made a difference and told me there was nothing they could do. This has cost me and them a lot of time, but they won't budge on their policy.

I asked HP to confirm if it was normal for HP products to make strange electrical noises as part of their specification, but they refused to comment on this. The (outsourced) repairer however, did confirm that it makes a faint noise and compared it to another machine of the same specification confirming that the noise was the same indicating that this is normal.

To put into context, imagine if your iPad or MacBook Pro made faint, but constant electrical sputtering noises from the CPU area. You would automatically think that your machine was defective. The Apple build quality is very high and this would never be acceptable. HP are essentially saying this noise is acceptable.

Nice specifications, nice-looking machine, but beware of the build quality. HP have never really had a great reputation for build quality and I suppose this proves it. I naively thought they might have improved over the years, but I was wrong. Do your research first. I'm now stuck with this machine and HP have dug their heals in by refusing to acknowledge they might have build quality issues. They continue to quote 'it is within specification'.

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