Posted by: Sarah Gibson« on: April 15, 2014, 15:07:24 »
I bought this unit which came with a Samsung 1T hard drive and the drive died one month after the warranty ran out. Prior to that it ran well. It seems these units can be shipped with many different hard drives according to where you buy them. Mine certainly did not come with a Western Digital hard drive. Now i have an almost new laptop that i can't use without putting another $200 in it to have it repaired. I called Dell concerning this and all they wanted to do was avoid my questions and sell me an extended warranty. Their customer service simply did not care that I had bought a product that really only lasted for three months of use since I kept it in the box after registering it for over six months.